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ITIL 4 ITIL-4-Foundation Full Course Free

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Question 156

Which is a key activity carried out in the ‘did we get there?’ step of the ‘continual improvement’ model?

Options:

A.

Define measurable targets

B.

Perform baseline assessments

C.

Execute improvement actions

D.

Evaluate measurements and metrics

Question 157

Which value chain activity ensures that service components meet agreed specifications?

Options:

A.

Plan

B.

Design and transition

C.

Obtain/build

D.

Deliver and support

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Exam Code: ITIL-4-Foundation
Exam Name: ITIL 4 Foundation Exam
Last Update: Dec 28, 2024
Questions: 542
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