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Exin ITILFND Questions Answers

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Question 68

Which guiding principle helps to ensure that each improvement effort has more focus and is easier to maintain?

Options:

A.

Start where you are

B.

Collaborate and promote visibility

C.

Progress iteratively with feedback

D.

Think and work holistically

Question 69

How do all value chain activities transform inputs to outputs?

Options:

A.

By using a combination of practices

B.

By using a single functional team

C.

By determining service demand

D.

By implementing process automation

Question 70

Which of the following should IT service continuity strategy be based on?

1. Design of the service metrics

2. Business continuity strategy

3. Business impact analysis (BIA)

4. Risk assessment

Options:

A.

1, 2 and 4 only

B.

1, 2 and 3 only

C.

2, 3 and 4 only

D.

1, 3 and 4 only

Question 71

Which value chain activity ensures that service components meet agreed specifications?

Options:

A.

Plan

B.

Design and transition

C.

Obtain/build

D.

Deliver and support

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Exam Code: ITILFND
Exam Name: ITIL - Foundation (v4)
Last Update: Nov 21, 2024
Questions: 503
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