ISTQB-CTFL Exam Dumps - ISTQB Foundation Level Questions and Answers

This answer is correct because a typical objective of testing is to ensure that a software has been tested using a combination of test techniques, such as black-box, white-box, or experience-based techniques, that are appropriate for the test objectives, test levels, and test types. Testing using a combination of test techniques can increase the effectiveness and efficiency of testing, as different techniques can target different aspects of the software quality, such as functionality, usability, performance, security, reliability, etc. Testing using a combination of test techniques can also reduce the risk of missing defects that could be detected by one technique but not by another. References: ISTQB Foundation Level Syllabus v4.0, Section 2.3.1.1, Section 2.3.2

An inspection is a type of review that follows a defined process with formal entry and exit criteria and roles and responsibilities for participants. An inspection can be performed by peers with different roles, such as moderator, author, reviewer and scribe. The following statement about inspection is not true:

B) The main purpose of an inspection is to find solutions to the problems. This statement is not true, as the main purpose of an inspection is to find defects or issues in a work product, not to find solutions to the problems. Finding solutions to the problems is a debugging or problem-solving activity that is usually performed by the author or developer after receiving the inspection report. The following statements about inspection are true:

A) An inspection may be led by a trained moderator who shall not be the author. This statement is true, as an inspection requires a moderator role who leads the inspection process and ensures that it follows the rules and standards. The moderator should be trained in inspection techniques and should not be the author of the work product under inspection, in order to avoid bias or conflict of interest.

C) An inspection can be performed by peers. This statement is true, as an inspection involves peer review, which means that the work product under inspection is evaluated by people who have similar roles or expertise as the author, but who are not directly involved in creating or modifying the work product.

D) An inspection shall follow a formal process based on rules and checklists with entry and exit criteria. This statement is true, as an inspection follows a formal process that consists of six main steps: planning, kick-off meeting, individual preparation, review meeting, rework and follow-up. Each step has defined rules and checklists to guide the participants and ensure consistency and quality. Each step also has entry and exit criteria to ensure that the prerequisites and objectives are met before moving to the next step. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 3, page 28-29.

A defect report is a document that records the details of a defect found during testing. A defect report typically contains the following items:

Identifier: A unique identifier for the defect report

Summary: A concise summary of the defect

Description: A detailed description of the defect, including the steps to reproduce it, the expected and actual results, and any relevant screenshots or logs

Severity: The degree of impact that the defect has on the system

Priority: The level of urgency for resolving the defect

Status: The current state of the defect, such as new, open, resolved, closed, etc.

Resolution: The action taken to resolve the defect, such as fix, workaround, reject, etc. Out of these items, the one that is not needed to specify in a defect report is how to fix the defect. How to fix the defect is a technical solution that is usually determined by the developer who is assigned to resolve the defect. How to fix the defect is not part of the defect report, but rather part of the code change or patch that is delivered to fix the defect. The other items are needed to specify in a defect report, as they provide essential information for identifying, tracking and resolving defects. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 32-33.

According to the decision table in the image, a Preferred Guest Card holder with a Silver room is eligible for an upgrade to Gold Luxury (YES), while a non-Preferred Guest Card holder, regardless of room type, is not eligible for any upgrade (NO). Therefore, Customer A (a Preferred Guest Card holder with a Silver room) would be offered an upgrade to Gold Luxury, and Customer B (a non-Preferred Guest Card holder with a Platinum room) would not be offered any upgrade. References = The answer is derived directly from the decision table provided in the image; specific ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents are not referenced.

The requirement specifies that a bonus should be paid if the total amount of sales (TAS) made during the year is 300,000€ or more. The software incorrectly implements this requirement with "IF (TAS = 300,000)" instead of "IF (TAS >= 300,000)". Using boundary value analysis (BVA), which is a common technique in software testing, the three test cases provided (TC1 = 299,999, TC2 = 300,000, and TC3 = 300,001) cover the critical boundary values around the condition.

TC1 tests just below the boundary (299,999),

TC2 tests exactly at the boundary (300,000),

TC3 tests just above the boundary (300,001).

Since the software incorrectly checks for TAS equal to 300,000, only TC2 will fail because the condition is exactly met and highlights the incorrect implementation of the decision logic.

The extent of testing required for a software product depends on various factors, such as the level of risk, the budget, and the time available. The level of risk reflects the potential impact of failures on the stakeholders and the environment. The budget determines how much resources can be allocated for testing. The time available defines the schedule and deadlines for testing activities. The particular tester involved in testing is not a deciding factor for the extent of testing required, as testing should be based on objective criteria and not on personal preferences or abilities. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 2, page 14-15.

A failure is an event in which a component or system does not perform a required function within specified limits1. A requirement is a condition or capability needed by a user to solve a problem or achieve an objective2. In this case, the requirement is that the diagnostics tests should execute in less than 2 seconds. Therefore, any event that violates this requirement is a failure. The only option that clearly violates this requirement is B. The diagnostic tests take too much time to execute. If the diagnostic tests take more than 2 seconds to complete, then they do not meet the specified limit and thus fail. The other options are not necessarily failures related to the specified requirement. Option A. The diagnostic tests fail to start after a system reset is a failure, but not related to the time limit. It is related to the functionality of the self-diagnostics module. Option C. The diagnostic tests that measure the speed of the memory, fail is also a failure, but not related to the time limit. It is related to the accuracy of the memory tests. Option D. The diagnostic tests fail due to incorrect implementation of the test code is also a failure, but not related to the time limit. It is related to the quality of the test code. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Requirements Engineering Fundamentals.

In an incident report, essential details provide context and facilitate the investigation and resolution of the incident. The missing elements in the given incident report are:

I. Identification or configuration of the application: This detail is crucial as it specifies which version or configuration of the application is affected, helping in reproducing the issue. IV. The actions and/or conditions that came before pressing the button: Understanding the sequence of actions leading to the issue is vital for replicating and diagnosing the problem.

The name of the developer (II) and the recommendation of the developer (III) are not typically included in an incident report as they do not contribute to identifying or resolving the incident. The focus is on the incident's details, reproduction steps, and the system's state rather than on personnel or proposed solutions at this stage. Therefore, option B, which includes both I and IV, is the correct answer.

The features of the test object to be tested and those excluded from the testing represent information that is usually included in a test plan and, in the given test plan, it is more likely to be specified within “Test Scope” rather than in the other two sections mentioned. The test scope defines the boundaries and limitations of the testing activities, such as the test items, the features to be tested, the features not to be tested, the test objectives, the test environment, the test resources, the test assumptions, the test risks, etc. The test scope helps to establish a common understanding of what is included and excluded from the testing, and to avoid ambiguity, confusion, or misunderstanding among the stakeholders. The other two sections, “Testing Communication” and “Stakeholders”, are also important parts of a test plan, but they do not directly address the features of the test object. The testing communication describes the methods, frequency, and responsibilities for the communication and reporting of the testing progress, status, issues, and results. The stakeholders identify the roles and responsibilities of the people involved in or affected by the testing activities, such as the test manager, the test team, the project manager, the developers, the customers, the users, etc. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Glossary of Testing Terms v4.0, Test Plan, Test Scope2