ISTQB-CTFL Exam Dumps - ISTQB Foundation Level Questions and Answers

Communication from testers about defects, test results, and other test information should emphasize the benefits of testing such as increased quality and reduced risk. This positive framing helps in reinforcing the value of testing and ensuring stakeholders understand the contribution of testing to the overall project success​ (ISTQB not-for-profit association)​.References:

ISTQB® Certified Tester Foundation Level Syllabus v4.0: https://istqb-main-web-prod.s3.amazonaws.com/media/documents/ISTQB_CTFL_Syllabus-v4.0.pdf

An oracle is a mechanism or source that can provide the expected result for a given test input or situation. Sometimes old version of a product can be used as an oracle, if it is assumed that the old version behaves correctly for the test cases that are executed on the new version. This is also known as back-to-back testing. Oracles do not help in reproducing the irreproducible bugs, as they only provide the expected results, not the actual results. Oracles are not derived from the design, but from the requirements or specifications. Oracles cannot be generated automatically using data generators, as data generators only provide test inputs, not test outputs. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 9.

 If a program got 100% decision coverage in a test, then it is guaranteed that every executable statement is covered. Decision coverage (also known as branch coverage) is a type of structural coverage (also known as white-box coverage) that measures how many decision outcomes have been exercised by a test suite. A decision outcome is a possible result of a decision point (such as an if-then-else statement) in a program’s code. Decision coverage requires that each decision point has both true and false outcomes executed at least once by a test suite. Decision coverage implies statement coverage, which is another type of structural coverage that measures how many executable statements have been executed by a test suite. Statement coverage requires that each executable statement is executed at least once by a test suite. Therefore, if a program got 100% decision coverage in a test, then it also got 100% statement coverage in a test, which means that every executable statement is covered. The other options are not guaranteed to be true if a program got 100% decision coverage in a test. Every output equivalence class has been tested and every input equivalence class has been tested are not guaranteed to be true if a program got 100% decision coverage in a test, because equivalence classes are based on functional requirements or specifications, not on code structure or logic. Equivalence classes are used in specification-based testing (also known as black-box testing), which is a type of testing that does not consider the internal structure or implementation of the system under test. Decision coverage is used in structure-based testing (also known as white-box testing), which is a type of testing that considers the internal structure or implementation of the system under test. Therefore, achieving 100% decision coverage does not imply achieving 100% equivalence class coverage. The “dead” code has not been covered is not guaranteed to be true if a program got 100% decision coverage in a test, because dead code (also known as unreachable code) is code that can never be executed due to logical errors or design flaws. Dead code can reduce readability and maintainability of the code, as well as increase complexity and size. Decision coverage does not account for dead code, as it only considers the decision outcomes that are possible to execute. Therefore, achieving 100% decision coverage does not imply that the dead code has not been covered. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 36.

Testware is a term that refers to all artifacts produced during the testing process, such as test plans, test cases, test scripts, test data, test results, defect reports, etc. The following statements about testware are correct:

II) All the testware should be subject to Configuration Management. Configuration management is a process that establishes and maintains consistency among work products throughout their life cycle. Configuration management applies to all testware, as it helps ensure their quality and consistency, track their changes and defects, control their versions and access rights, and link them to other artifacts.

III) The testware at the end of the project should be transferred to the organization responsible for maintenance. Maintenance testing is testing performed on a software product after delivery to correct defects or improve performance or other attributes. Maintenance testing requires testware from previous testing activities or phases, such as test cases, test data, test results, etc. Therefore, the testware at the end of the project should be transferred to the organization responsible for maintenance testing, such as support team or maintenance team. The following statements about testware are incorrect:

I) When closing the test activities, all the testware resources can be uninstalled and released. This statement is incorrect, as some testware resources may still be needed for future testing activities or phases, such as maintenance testing or regression testing. Therefore, when closing the test activities, some testware resources should be archived and stored for future use, while others can be uninstalled and released.

IV) The developers are responsible for the correct installation of the testware. This statement is incorrect, as the testers are responsible for the correct installation of the testware. The testers should ensure that they have access to all necessary testware resources and that they are installed and configured properly before starting the test execution. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 6, page 58-61.

As a functional tester, you should open a defect report providing detailed information on which devices and by running which tests you observed the issue. A defect report is a document that records the occurrence, nature, and status of a defect detected during testing, and provides information for further investigation and resolution. A defect report should include relevant information such as the defect summary, the defect description, the defect severity, the defect priority, the defect status, the defect origin, the defect category, the defect reproduction steps, the defect screenshots, the defect attachments, etc. Opening a defect report is a good practice for any tester who finds a defect in the software system, regardless of the type or level of testing performed. The other options are not recommended, because:

The issue is related to performance efficiency, not functionality, but that does not mean that as a functional tester, you should not open any defect report as all the functional tests passed. Performance efficiency is a quality characteristic that measures how well the software system performs its functions under stated conditions, such as the response time, the resource utilization, the throughput, etc. Performance efficiency is an important aspect of the user experience, especially for web applications that run on different devices and networks. Even if the functional tests passed, meaning that the software system met the functional requirements, the performance issue observed on some devices could still affect the user satisfaction, the usability, the reliability, and the security of the software system. Therefore, as a functional tester, you have the responsibility to report the performance issue as a defect, and provide as much information as possible to help the developers or the performance testers to investigate and resolve it.

Debugging is the process of finding, analyzing and removing the causes of failures in software. Debugging is not considered part of testing, but rather a development activity that can involve testing. Debugging is not intended to find as many defects as possible, but rather to fix the specific failure that was observed. Debugging is usually performed by developers, not by test engineers. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 1, page 6.

Boundary value analysis is not an experience-based technique, but rather a specification-based technique (also known as black-box technique). Experience-based techniques are techniques that rely on the tester’s knowledge and intuition to derive and select test cases based on their experience with similar systems, technologies, domains, risks, etc. Some examples of experience-based techniques are error guessing, exploratory testing, fault attack, checklist-based testing, etc. Specification-based techniques are techniques that rely on the tester’s analysis and interpretation of the requirements or specifications of the system under test to derive and select test cases based on some criteria or rules. Some examples of specification-based techniques are equivalence partitioning, boundary value analysis, decision table testing, state transition testing, etc. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 31.

Maintenance testing is testing performed on a software product after delivery to correct defects or improve performance or other attributes. Maintenance testing can be triggered by various situations, such as modifications to a released software or system, migration of the system data to a replacement system, or retirement of the software or system. Maintenance testing is not executed when there is an update to the maintainability requirements during the development phase, as this is not a maintenance situation but rather a change request that should be handled by the development process. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 2, page 18-19.

Exploratory testing involves simultaneous test design and execution and is guided by a test charter, which outlines what needs to be tested, how it should be tested, and what to look for. This technique is typically conducted within predefined time periods, known as time-boxing, which allows testers to explore a system, understand its functionalities, and identify potential issues without detailed documentation or prior test case planning. The key aspects of exploratory testing include flexibility, adaptability, and the ability to respond to system behavior during testing.References:

ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 4.4.2.

This question relates to identifying product risks, which are potential problems associated with the product itself, such as software functionality, reliability, usability, and performance. Option A describes a scenario where the application might not meet performance requirements under specific conditions (up to 300 concurrent users), which directly impacts the product's ability to perform its intended function. This is a classic example of a product risk, as it concerns the product's quality and its ability to meet user needs. Options B, C, and D, on the other hand, relate to project risks, which are concerns related to the management and execution of the project, such as tool acquisition, environment configuration, and team expertise, rather than the quality of the product itself.