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Newly Released ITIL ITIL-4-Specialist-High-velocity-IT Exam PDF

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Question 28

An organization is aiming to develop a partnership relationship with its service consumers. One of the objectives is to increase the level of trust and customers' satisfaction by establishing a service mindset across the organization.

Which initiative is the BEST way to achieve it?

Options:

A.

Develop interpersonal skills and service empathy in all teams

B.

Increase the number of service-level reviews with consumers

C.

Create a centralized service management team

D.

Automate service-related tasks

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Exam Name: ITIL 4 Specialist: High-velocity IT Exam
Last Update: Jan 22, 2025
Questions: 96
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