An organization has recently made improvements to how users request new phones, track their arrival, and get help setting the phone up.
Which practice has been most affected by these improvements?
Which is an example of results-based measurement and reporting?
A consumer organization is making significant changes to the technologies used by its employees, and is discussing those changes with its service provider.
How can the service provider BEST demonstrate the capability to meet the needs of the consumer organization?
Which is the BEST method of monitoring the customer's overall perception of a service?
TESTED 22 Jan 2025
