An internal IT service provider does not have all the skills needed to create and deliver a new service, but could develop them with enough time. There are many external service providers who can provide this service. Which approach should the organization follow to decide if they should use the internal service provider or to source the service externally?
Which is a valid description of the priorities when using agile development methods?
A service provider is planning to onboard a new desktop service for a new customer. Which activity will be carried out by the customer?
Which activity, carried out by both the service provider and the service consumer, enables service provision and consumption to start?
TESTED 21 Dec 2024
