Last Update Nov 21, 2024
Total Questions : 96
Last Update Nov 21, 2024
Total Questions : 96
ITIL 4 Specialist: High-velocity IT Exam
Last Update Nov 21, 2024
Total Questions : 96
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An organization is negotiating and agreeing the service levels for a social media site. Which is an example of a measure of utility that should be included in the service level agreement?
Which activity describes user-centered service design?
An IT department is working with the organization's marketing team to introduce a new set of analysis tools. Having read articles in the media about these tools, the marketing team has high hopes. Because the tools are being introduced using a phased implementation approach, the representatives of the two teams are struggling to agree on service level targets. How can the collaborate and promote visibility' guiding principle be applied to this situation?
TESTED 21 Nov 2024
