Last Update Jan 22, 2025
Total Questions : 96
Last Update Jan 22, 2025
Total Questions : 96
ITIL 4 Specialist: High-velocity IT Exam
Last Update Jan 22, 2025
Total Questions : 96
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The IT team in a large enterprise is replacing an important application used for internal communication and collaboration. The team is very enthusiastic about the new application and believes it enables new and better ways of working. Pilot users, however, are reluctant to use the new features and just replicate old ways of working in the new system.
How can a 'service mindset' improve the situation?
Which BEST describes the primary role of a governing body?
Which value chain activity communicates the current status of all four dimensions of service management?
TESTED 22 Jan 2025
