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Pass Using ITIL-4-Specialist-High-velocity-IT Exam Dumps

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Question 16

Which statement BEST describes the role of IT staff in risk management?

Options:

A.

IT staff have a perspective of potential risks in their work, and are responsible for contributing to the effective management of risks

B.

When IT services fail because of unidentified risk, responsible staff must be held accountable

C.

IT staff cannot be relied on to objectively identify potential risks in their work

D.

IT risk management is a specialized skill and should be performed only by specially trained staff

Question 17

An IT department is planning to make significant investments in new testing technology that will enable them to provide much more reliable services.

What does this situation describe?

Options:

A.

High velocity IT

B.

Digital organization

C.

Digital transformation

D.

IT transformation

Question 18

A service provider is planning to onboard a new desktop service for a new customer.

Which activity will be carried out by the customer?

Options:

A.

Ensuring hardware compatibility with the desktop service

B.

Training users in the correct procedures for accessing support for the desktop service

C.

Setting up remote access tools for the service provider

D.

Creating service level agreements

Question 19

Which activity describes user-centered service design?

Options:

A.

Creating a service based entirely on technical requirements

B.

Balancing user experience with the technical and business requirements

C.

Prioritizing cost efficiency over user experience

D.

Developing services without user involvement

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Exam Code: ITIL-4-Specialist-High-velocity-IT
Exam Name: ITIL 4 Specialist: High-velocity IT Exam
Last Update: Jan 22, 2025
Questions: 96
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