Pass Using ITIL-4-Specialist-High-velocity-IT Exam Dumps

Page: 4 / 6

Question 16

which is an example of results-based measurement and reporting

Options:

Measuring and reporting the customer satisfaction with closed incidents

Question 17

> An organization provides an online portal that its employees can use to learn about and request standard services. Which practice would ensure that users can easily find information on the portal and that the information is kept up-to-date?

Options:

Service catalogue management

Question 18

v A service provider is tracking the likelihood of service failures that could affect the service consumer. What is this a measure of?

Options:

35px;">Risk

Question 19

An organization in a highly-regulated industry is considering adopting agile practices. The management team is concerned with maintaining compliance to regulatory requirements while empowering teams at every level to make key decisions.

Which approach would MOST LIKELY help the company overcome this challenge?

Options:

Review and update operational policy documents to make reference to agile practices, and initiate a training programme to highlight the benefits of these practices

Establish an operating model for teams and individuals to understand their scope of control,and the types of decisions they can make

Assess how competitors approach decision-making, and create a business case that highlights the return on investment from agile practices

Map strategic objectives to operational metrics, so that all teams understand how their work impacts the organization's compliance to regulatory requirements

Page: 4 / 6

All ITIL-4-Specialist-High-velocity-IT Test Inside ITIL Questions, PDF ITIL-4-Specialist-High-velocity-IT Study Guide, Pass Using ITIL-4-Specialist-High-velocity-IT Exam Dumps, ITIL 4 Managing Professional ITIL-4-Specialist-High-velocity-IT Syllabus Exam Questions Answers, ITIL ITIL-4-Specialist-High-velocity-IT Online Access,

Exam Code: ITIL-4-Specialist-High-velocity-IT

Exam Name: ITIL 4 Specialist: High-velocity IT Exam

Last Update: Nov 21, 2024

Questions: 96