CCBA Exam Dumps - IIBA Certification of Capability in Business Analysis Questions and Answers

Quantitative performance measure is being practiced by the software development company that evaluates solutions against the number of defects reported in the testing phase. Quantitative performance measures are those that use numerical values or statistics to assess the performance of a solution or an organization. They can help to measure aspects such as quality, efficiency, productivity, profitability, customer satisfaction, etc. The number of defects is a quantitative measure of quality that indicates how well a solution meets its specifications and expectations. References: : Quantitative Performance Measures

 The requirements attribute that the BA should assign to allow cost implications to be assessed is complexity. This is because complexity is a measure of how difficult, intricate, or involved a requirement or a solution is. Complexity can have an impact on the cost of implementing or maintaining a requirement or a solution by affecting the effort, time, resources, or skills needed. Assigning complexity to the requirements can help to estimate and compare the cost implications of different requirements or solutions, especially for a project with financial constraints. The other options are not as relevant or useful as complexity. References:

• BABOK Guide, section 4.2.4: Structure Requirements
• CCBA Practice Test, question 109

The previous task that could assist the BA in performing the impact analysis is to create requirement relationships. This is because creating requirement relationships is the process of identifying and documenting the connections or associations between different requirements or other elements. Creating requirement relationships can help to understand the dependencies, traceability, composition, generalization, or other types of relationships among the requirements. This can facilitate the impact analysis of a change by showing how it affects other related requirements or elements. The other options are not as helpful or relevant as creating requirement relationships. References:

• BABOK Guide, section 4.3.2: Validate Requirements
• CCBA Practice Test, question 107

The basis on which the requirements should be prioritized in this context is benefit. This means that the requirements should be ranked or ordered based on their value or impact for the stakeholders or the organization. The benefit of a requirement can be measured or estimated by various criteria such as return on investment, customer satisfaction, competitive advantage, etc.

The other options are incorrect because:

• Option B is incorrect because cost is not the basis on which the requirements should be prioritized in this context, but a factor that should be considered in prioritizing the requirements. Cost is the amount of money or resources required to implement or maintain a requirement. Cost can affect the feasibility or viability of a requirement.
• Option C is incorrect because risk is not the basis on which the requirements should be prioritized in this context, but a factor that should be considered in prioritizing the requirements. Risk is the uncertainty or possibility of a negative or positive outcome or event that may affect a requirement. Risk can affect the urgency or importance of a requirement.
• Option D is incorrect because penalty is not the basis on which the requirements should be prioritized in this context, but a factor that should be considered in prioritizing the requirements. Penalty is the consequence or loss that may occur if a requirement is not met or delivered. Penalty can affect the necessity or desirability of a requirement.

References:

• BABOK Guide v3, section 10.43: Prioritization
• CCBA Exam Questions, question 29

Item tracking methods are techniques to monitor and control the status of items such as issues, defects, changes, or action items. They help to manage and resolve the outstanding issues that have been logged in an issues register. Requirements documentation, requirements analysis, and metrics and KPIs are not techniques for managing and resolving issues. References: BABOK Guide v3, page 387; CCBA Mock Test, question 13

 Interviews are a technique for eliciting information from stakeholders by asking questions and listening to their responses. Interviews can be used to identify and confirm the correct stakeholders for a project, as well as to understand their needs, expectations, and preferences. Functional decomposition, lessons learned, and risk analysis are useful for other aspects of business analysis, but they do not directly help to identify the correct stakeholders. References: IIBA CCBA Certification Exam Sample Questions - Process Exam, [BABOK® Guide v3], Chapter 4: Elicitation and Collaboration, Section 4.1: Plan Business Analysis Elicitation, p. 105.

 The BA should improve the stakeholder’s ability to understand the requirements by following the IEEE/ISO 29148 requirements standards. This is because IEEE/ISO 29148 is an international standard that provides guidelines for developing good quality requirements. The standard covers aspects such as requirements processes, elicitation, analysis, documentation, validation, and management. Following the standard can help to ensure that the requirements are clear, complete, consistent, traceable, verifiable, and modifiable. The other options are not as effective or comprehensive as following the standard. References:

• IEEE/ISO 29148: Systems and software engineering — Life cycle processes — Requirements engineering
• CCBA Practice Test, question 101

The scenario describes a task that involves verifying requirements for a software solution. The verification process is a part of the requirements life cycle management knowledge area, which is one of the six knowledge areas covered by the CCBA® certification. According to the CCBA® Handbook and the IIBA® website, checklists are one of the techniques that can be used to verify requirements, as they provide a structured way of ensuring that all important items are included and accounted for in the final requirements deliverable12. Checklists can also help to identify any gaps, inconsistencies, or errors in the requirements12.

References: The answer and explanation are consistent with the CCBA® Handbook and the IIBA® website, which provide the details and best practices for the requirements life cycle management knowledge area, including the task of verify requirements12. The CCBA® resources also describe the techniques and tools that can be used to perform each task in the business analysis process12.

According to the Capability in Business Analysis™ (CCBA®) guidelines, one of the tasks that business analysts perform in the strategy analysis activity is to analyze the current state of the enterprise, which includes identifying the problems and opportunities that exist in the current situation12. The problems with the current state of a process can be identified at any level of the enterprise, but the most common and effective way is to look at the external drivers that influence the enterprise, such as market trends, customer needs, regulatory changes, competitive forces, etc.34. By analyzing the external drivers, the business analyst can understand the gaps and issues that exist between the current and desired state of the process, and define the business need accordingly.

References: The CCBA® learning documents, which can be found on the IIBA website12, describe the various tasks and techniques that a business analyst can use to analyze the current state of the enterprise, including the identification of problems and opportunities. Additionally, the IIBA Bookstore offers resources that provide further insights into the objectives and best practices for business analysis, including the use of external drivers analysis345.

Stability is the factor that describes the affected requirement, as it indicates the likelihood of the requirement remaining constant and static. Requirements that are not stable or whose definition changes frequently are given a lower priority to minimize recurrence, rework, and time and resource waste. References: Please refer to the CCBA® guide and other official IIBA resources for specific references and detailed explanations. You can also check out the following web search results for more guidance:

• Five Requirements Prioritization Methods - Business Analyst Articles …
• What Are Requirement Prioritization Techniques? - Techcanvass
• 5 Popular Requirements Prioritisation Techniques - The Business Analyst …
• How to prioritize requirements – The Functional BA
• An Overview of Requirements Prioritization > Business Analyst Community …

According to the Capability in Business Analysis™ (CCBA®) guidelines, one of the techniques that a business analyst can use to develop a plan for the business analysis activities is to review the lessons learned from previous initiatives. This technique helps the business analyst to identify the best practices, challenges, risks, and opportunities that were encountered in similar projects, and to apply them to the current initiative. By learning from the past experiences, the business analyst can improve the quality and efficiency of the business analysis plan and avoid potential pitfalls.

References: The CCBA® learning documents, which can be found on the IIBA website12, describe the various techniques that a business analyst can use to plan the business analysis approach, scope, activities, and deliverables. Additionally, the IIBA Bookstore offers resources that provide further insights into the objectives and best practices for business analysis, including the use of lessons learned technique

According to the BABOK Guide, elicitation scope is the set of information that needs to be discovered or confirmed through elicitation activities3. Understanding the elicitation scope can assist the BA with the elicitation activity by determining when elicitation is complete4. This means that the BA can stop eliciting information when he or she has obtained enough information to meet the elicitation scope. This can help avoid over-elicitation or under-elicitation of information. References: BABOK Guide, CCBA Practice Test

The scenario describes a situation where the bank has discovered a major security loophole that could compromise customer information. This is a critical issue that needs to be resolved as soon as possible to avoid potential losses, reputational damage, and legal consequences. Therefore, the BA should use urgency as the main factor to convince the bank to move forward with the emergency fix, as it demonstrates the importance and priority of the issue. Urgency also implies that the fix is a temporary solution that will be replaced by a more robust and permanent one in the future.

References: The answer and explanation are consistent with the CCBA® Handbook and the IIBA® website, which state that business analysts should consider urgency as one of the criteria for evaluating and prioritizing requirements12. The CCBA® resources also emphasize the role of business analysts in ensuring the security and confidentiality of information12.

According to the BABOK® Guide, abstraction is the process of removing or suppressing details to focus on essential characteristics. Abstraction helps to make the requirements as re-usable as possible by avoiding unnecessary or specific details that may vary across different contexts or situations. For a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods, the BA should describe the requirements at a high level of abstraction to capture the common and essential features and functions that are applicable to all states. References: BABOK® Guide, Version 3, Chapter 10: Techniques, Section 10.2: Abstraction, Page 370; Chapter 6: Requirements Life Cycle Management, Section 6.4: Approve Requirements, Page 154.

 Interface analysis is a technique used by business analysts to model information characteristics across multiple information systems for a project. It involves identifying and describing the interactions and exchanges of data and information between different systems, components, or processes. Interface analysis helps to ensure that the information flows are consistent, accurate, and complete, and that the system requirements are met.

References: The answer and explanation are consistent with the CCBA® Handbook and the IIBA® website, which provide the details and best practices for the interface analysis technique as part of the business analysis process12. The CCBA® resources also describe the types and formats of models that can be used to perform each task in the business analysis process, such as interface models