CCBA Exam Dumps - IIBA Certification of Capability in Business Analysis Questions and Answers

The BA must analyze requirements to remove unnecessary components to ensure maximum business value when working on a project that has a fixed release date. This means that the BA should prioritize and refine the requirements based on their importance, urgency, feasibility, and alignment with the project objectives and scope. The BA should eliminate any requirements that are out of scope, redundant, conflicting, or low-value.

The other options are incorrect because:

Option A is incorrect because ensuring test scenarios conform to business requirements is not an action that the BA takes to ensure maximum business value when working on a project that has a fixed release date. This is an action that the BA takes to ensure quality assurance and control of the solution. Test scenarios are descriptions of how to test a requirement or a feature of a solution.

Option B is incorrect because choosing an appropriate format to communicate requirements is not an action that the BA takes to ensure maximum business value when working on a project that has a fixed release date. This is an action that the BA takes to ensure effective communication and collaboration among stakeholders. The format of requirements can be textual, graphical, tabular, or any combination of these.

Option D is incorrect because aligning business requirements to organizational strategy is not an action that the BA takes to ensure maximum business value when working on a project that has a fixed release date. This is an action that the BA takes to ensure strategic alignment and traceability of the solution. Organizational strategy is a statement of direction or vision for an organization.

References:

BABOK Guide v3, section 6.2: Requirements Analysis and Design Definition

CCBA Exam Questions, question 11

“The solution will report the average number of days an account payment is outstanding” is an example of a key performance indicator (KPI). A KPI is a measurable value that demonstrates how effectively an organization or a solution is achieving its key business objectives or goals. KPIs can help to monitor and evaluate the performance of a solution or an organization over time, identify areas of improvement, and support decision making. The average number of days an account payment is outstanding is a KPI that measures how well the AP solution supports the goal of timely payment processing. References: : Key Performance Indicator (KPI)

The top priority for the BA in assessing the solution approach is the trade-off and value to stakeholders. This means that the BA should evaluate how each solution approach balances the costs, benefits, risks, and impacts for the stakeholders. The BA should also determine how each solution approach delivers value to the stakeholders in terms of meeting their needs, expectations, and preferences.

The other options are incorrect because:

Option B is incorrect because the strategy alignment with the balanced scorecard is not the top priority for the BA in assessing the solution approach, but a factor that the BA should consider in assessing the solution approach. The strategy alignment with the balanced scorecard means how each solution approach supports or contributes to the strategic goals or objectives of an organization. The balanced scorecard is a framework that measures and monitors the performance of an organization based on four perspectives: financial, customer, internal process, and learning and growth.

Option C is incorrect because the total cost of ownership of the project is not the top priority for the BA in assessing the solution approach, but a factor that the BA should consider in assessing the solution approach. The total cost of ownership of the project means the sum of all direct and indirect costs associated with acquiring, developing, implementing, operating, and maintaining a project or a solution.

Option D is incorrect because the strategy design options are not the top priority for the BA in assessing the solution approach, but a factor that the BA should consider in assessing the solution approach. The strategy design options are alternative ways of designing or developing a solution to address a problem or an opportunity.

References:

BABOK Guide v3, section 6.3: Solution Evaluation

CCBA Exam Questions, question 26

 Logistics setup is a technique that defines the physical and technical arrangements for conducting elicitation activities, such as location, time, equipment, and materials1. Logistics setup can help theBA to handle the situation where not everyone could attend the meeting because of their individual dispersed locations, by adjusting the arrangements to accommodate the remote participants, such as using online conferencing tools, sending the agenda and materials in advance, and recording the session for later review2. The other options are not the things that the BA needs to adjust to handle the situation, but rather the things that the BA may have already defined or planned before the elicitation activities. Project stakeholders are the people or groups who have an interest or influence in the project or the solution3. Elicitation scope is a technique that defines the boundaries and sources of information for the elicitation activities. Elicitation technique is a technique that defines the methods and practices for obtaining information from the stakeholders. References:

1: BABOK® Guide v3, p. 50

2: Logistics Setup: Definition, Elements and Examples

3: BABOK® Guide v3, p. 13

: BABOK® Guide v3, p. 51

: BABOK® Guide v3, p. 52

The BA missed the element of understanding stakeholder roles, which is part of the task of identifying stakeholders in the business analysis planning and monitoring knowledge area. The BA should have identified the roles and responsibilities of the stakeholders, including who has the authority to approve the requirements, before eliciting, specifying, and modelling them. This would have avoided the delay and confusion caused by the wrong sign-off authority. The other options are not relevant to the question, as they are related to different tasks or knowledge areas. References: [A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)], Chapter 3: BusinessAnalysis Planning and Monitoring, Section 3.1: Plan Stakeholder Engagement, Task 3.1.1: Identify Stakeholders, Page 36. [Business Analysis for Practitioners: A Practice Guide], Chapter 2: Needs Assessment, Section 2.2: Identify Stakeholders, Page 23.

Performance measures are required to gather insights into the value provided by a solution. Performance measures are indicators that show how well a solution meets the needs and expectations of the stakeholders, and how it contributes to the organizational goals and objectives1. By using performance measures, the business analyst (BA) can evaluate the effectiveness and efficiency of the solution, identify the benefits and drawbacks of the solution, and recommend actions to improve the solution value. Performance measures can also help the BA to communicate the value of the solution to the stakeholders, and to justify the investment and resources allocated to the solution.

References: The answer is based on the BABOK® Guide, which is a key resource for the CCBA® certification.

Stakeholder collaboration is the approach that the BA is defining when planning to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Stakeholder collaboration is the process of engaging with stakeholders to build consensus, resolve conflicts, provide feedback, and foster relationships3. A focus group is a technique for stakeholder collaboration that involves a facilitated discussion among a group of stakeholders on a specific topic or issue4. References: 3: BABOK Guide v3, Section 4.4 4: BABOK Guide v3, Section 4.4.5

Quantitative performance measure is being practiced by the software development company that evaluates solutions against the number of defects reported in the testing phase. Quantitative performance measures are those that use numerical values or statistics to assess the performance of a solution or an organization. They can help to measure aspects such as quality, efficiency, productivity, profitability, customer satisfaction, etc. The number of defects is a quantitative measure of quality that indicates how well a solution meets its specifications and expectations. References: : Quantitative Performance Measures

When the project sponsor expresses concern with certain requirements that address the federal government legislation, the BA should compare requirements with compliance requirements toensure that they are aligned and consistent. Compliance requirements are those that must be met by an organization to satisfy contractual obligations, laws, regulations, standards, or policies. Comparing requirements with compliance requirements is also a technique for validating requirements. References: : BABOK Guide v3, Section 4.5.5 : BABOK Guide v3, Section 3.2 : BABOK Guide v3, Section 4.6.5

The BA should model the elicited requirements in a review meeting to resolve the variation in results among stakeholders after completing multiple workshops involving them. Modeling the elicited requirements means creating graphical or textual representations of the requirements to communicate their meaning, structure, relationships, or behavior. Modeling the elicited requirements in a review meeting can help to resolve any inconsistencies, conflicts, gaps, or ambiguities among stakeholder perspectives.

The other options are incorrect because:

Option A is incorrect because letting the project manager decide which requirement is relevant is not a way to resolve the variation in results among stakeholders after completing multiple workshops involving them. This is an authoritative technique that is based on the power or influence of a single person or group over others. Authoritative techniques can expedite or simplify the decision-making process, but they may not reflect the consensus or agreement of all stakeholders.

Option B is incorrect because letting the BA select which requirements are correct is not a way to resolve the variation in results among stakeholders after completing multiple workshops involving them. This is an authoritative technique that is based on the power or influence of a single person or group over others. Authoritative techniques can expedite or simplify the decision-making process, but they may not reflect the consensus or agreement of all stakeholders.

Option C is incorrect because letting the project manager model requirements in a review meeting is not a way to resolve the variation in results among stakeholders after completing multiple workshops involving them. This is an authoritative technique that is based on the power or influence of a single person or group over others. Authoritative techniques can expedite or simplify the decision-making process, but they may not reflect the consensus or agreement of all stakeholders.

References:

BABOK Guide v3, section 10.30: Data Modeling

CCBA Exam Questions, question 23

Creating an agenda is a useful activity to ensure a productive and focused workshop, as it helps to define the purpose, scope, objectives, participants, roles, and expected outcomes of the workshop. It also helps to manage time and expectations, and to avoid distractions and conflicts. Documenting feedback, facilitating the workshop, and reserving a location are also important activities, but they are not done in advance of the workshop. References: BABOK Guide v3, page 54; CCBA Mock Test, question 18

 The business analyst (BA) should use penalties as a factor to guide the stakeholders when assigning a priority for the requirements that address compliance with regulations regarding access for people with disabilities. Penalties are the negative consequences or costs that may result from not implementing a requirement1. In this case, the penalties may include legal actions, fines, reputational damage, or loss of customers if the new customer portal does not comply with the accessibility regulations. Therefore, the BA should advise the stakeholders to assign a high priority to these requirements to avoid or minimize the penalties.

References: The answer is based on the BABOK® Guide, which is a key resource for the CCBA® certification. Specifically, it relates to the Business Analysis Planning and Monitoring knowledge area, where prioritizing requirements is a key task for the BA23. It also relates to the Requirements Life Cycle Management knowledge area, where the BA should manage changes to the requirements and communicate them to the stakeholders24. Additionally, the answer is supported by the web searchresults from the tool invocation, which provide more information and examples of prioritizing requirements based on penalties5

 The BA should improve the stakeholder’s ability to understand the requirements by following the IEEE/ISO 29148 requirements standards. This is because IEEE/ISO 29148 is an international standard that provides guidelines for developing good quality requirements. The standard covers aspects such as requirements processes, elicitation, analysis, documentation, validation, and management. Following the standard can help to ensure that the requirements are clear, complete, consistent, traceable,verifiable, and modifiable. The other options are not as effective or comprehensive as following the standard. References:

IEEE/ISO 29148: Systems and software engineering — Life cycle processes — Requirements engineering

CCBA Practice Test, question 101

The element of risk assessment that the BA needs to consider is risk tolerance. Risk tolerance is the degree of uncertainty that an organization or a stakeholder is willing to accept in relation to the achievement of its objectives or goals1. Risk tolerance can vary depending on the type, impact, and likelihood of the risk, as well as the stakeholder’s attitude, perception, and preference. The BA should consider the risk tolerance of the organization and the stakeholders when quantifying the probability that the solution will meet their needs and assessing the relevant risks. References: 1: BABOK Guide v3, Section 3.2

 A roles and permissions matrix is a technique that defines the roles and responsibilities of the stakeholders involved in a business process, and the level of authority and access they have to the information and resources required to perform their tasks. A roles and permissions matrix can help the BA to model the people involved in the contracting process, and identify any gaps, overlaps, or conflicts in their roles and permissions. A roles and permissions matrix can also help to improve the efficiency, effectiveness, and security of the process, and ensure compliance with the policies and regulations. A roles and permissions matrix is part of the Requirements Analysis and Design Definition Knowledge Area in the BABOK® Guide. References: 1, 2 (pages 31-32), 3 (pages 13-14)