Last Update Dec 22, 2024
Total Questions : 124
Last Update Dec 22, 2024
Total Questions : 124
Avaya Aura ContactCenter Implementation Exam
Last Update Dec 22, 2024
Total Questions : 124
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In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.
Which three statements regarding the Cache database are true? (Choose three.)
When configuring servers for an Avaya Aura® Contact Center (AACC) High Availability (HA) implementation, if you are using the Hosts files to resolve Managed names to Managed IP Addresses, ensure that you add the Managed Names and Managed IP Addresses to the Hosts file.
Which DNS entries must be made for the HA servers?
Which tool is used to verify the Communication Control Toolkit (CCT) configuration and to ensure that all resources are available and accessible to route contacts for the Contact Center Manager Server (CCMS)?