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CIS-CSM Exam Dumps - ServiceNow CIS-Customer Service Management Questions and Answers

Question # 74

What should be part of the pre-engagement collateral?

Options:

A.

Frequently Asked Questions (FAQ)

B.

Scoping Guide

C.

Customer Service roles template

D.

Stock Keeping Unit (SKU) and pricing sheet

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Exam Code: CIS-CSM
Exam Name: ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Last Update: Feb 23, 2025
Questions: 239
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