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Apple-Device-Support Exam Dumps - Apple Certified Support Professional Questions and Answers

Question # 34

Select Three.

In MacOS on APFS volumes, when are FileVault encryption keys generated?

Options:

A.

When a user is deleted

B.

During the first login by a user on the Mac

C.

When a user turns on FileVault

D.

Setting the first user's password

E.

During user creation

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Question # 35

Which three peripherals can you share between iPad and Mac when using Universal Control?

Options:

A.

Trackpad

B.

Apple Pencil

C.

Keyboard

D.

Touch ID

E.

Mouse

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Question # 36

ACME, Inc. allows users to lock sensitive and private notes they keep on their iPad devices.

Select two responses.

Which two authentication methods can they use to lock a note in the Notes app?

Options:

A.

PIN code

B.

Apple ID password

C.

Device passcode

D.

Secure token

E.

Notes password

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Question # 37

Scenario:

Ozzy contacted you about issues obtaining 5G service on his iPhone. You confirmed that his device is compatible with the carrier's 5G service, in a coverage area, and using the latest version of iOS. The carrier's support website indicates that a carrier settings update is needed to fully support its 5G service.

Where in Settings should you go to manually check for carrier settings updates on iPhone?

Options:

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Question # 38

Files App, what storage format does it support?

Options:

A.

EX-FAT

B.

NTFS

C.

MS-DOS (FAT)

D.

Mac OS Extended

E.

APFS

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Question # 39

Which setting should you check to find out if ACME manages her iPhone?

Options:

A.

Privacy & Security > Device Management

B.

Control Center > Device Profile

C.

General > Software Update

D.

General > VPN & Device Management

E.

General > Profile & Device Management

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Question # 40

Match the user types on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Options:

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Question # 41

What should you do if an app on your iPhone stops responding?

Options:

A.

Delete the app, then redownload from the App Store.

B.

Reset all settings.

C.

Restart the device.

D.

Force the app to close and reopen the app.

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Question # 42

After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue. Which resource should you use to examine processes running on Krista's Mac and check how they're affecting its performance?

Options:

A.

Console

B.

Diagnostic Reporting

C.

Activity Monitor

D.

System Information

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Question # 43

Scenario

You're trying to connect a podcasting microphone to your MacBook Air. You're using the Apple USB-C Digital AV Multiport Adapter connected to a standard USB A to B cable that connects to the microphone. You open Sound in System Settings and click the input tab. but the microphone doesn't appear in the sound input device list.

What should you use to verify that your Mac has successfully connected to the microphone?

Options:

A.

The microphone's power light

B.

VoiceOver Utility > Sound > Input Device > USB CODEC

C.

System Information > Hardware > USB

D.

The device driver settings

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Exam Name: Apple Device Support Exam (SUP-2025)
Last Update: Apr 1, 2025
Questions: 216
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