ITILFND Exam Dumps - Exin-ITIL Questions and Answers

Outcomes enable products to be delivered to a stakeholder

An outcome defines the amount of money spent on technology for a service

An outcome depends on at least one output to deliver a result

Outcomes provide assurance to stakeholders on how a service performs

Rapid escalation

Formation of a temporary team

The use of scripts

Problem prioritization

Assurance that a product or service will meet agreed requirements

The amount of money spent on a specific activity or resource

The functionality offered by a product or service to meet a particular need

The perceived benefits, usefulness and importance of something

Partners and suppliers

Organizations and people

Value streams and processes

Information and technology

The consumer demand for the service

The time that the customer indicates for service delivery

The service levels of the supplier

The time needed to realistically deliver the service

Whenever the workaround is used

Whenever the problem is resolved

Whenever the workaround becomes a known error

Whenever the problem is prioritized

Understanding how service consumers use services

Comprehending the whole, but doing something

Recognizing the complexity of systems

Doing fewer things, but doing them better

Organization and people

Information and technology

Partners and suppliers

Value streams and processes

Progress iteratively with feedback

Collaborate and promote visibility

Think and work holistically

Keep it simple and practical

Release management

Deployment management

Change enablement

Supplier management