ITILFND Exam Dumps - Exin-ITIL Questions and Answers

Which practice balance management of risk with maximizing throughput?

Identify the Missing word(s) in the following sentence

A(n) [?] cause, or potential cause, of one or more incidents?

Identify the missing word in the following sentence.

A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without

the customer having to manage specific [?] and risks.

Which ITIL concept helps an organization to make good decisions?

What can be described as an operating model for the creating and management of products and services?

What is a cause, or potential cause, of one or more incidents?

How does information about problems and known errors contribute to 'incident management'?

Arrange the following steps of software lifecycle in correct order.

1. Retire

2. Test

3. Operate

4. Deploy

5. Ideation

6. Develop

7. Design

Which practice coordinates the classification, ownership and communication of service requests and incidents?

Which facilitates outcomes that customers want to achieve?