Google-Workspace-Administrator Exam Dumps - Google Workspace Administrator Questions and Answers

Obtain the Message Header: Ask the CEO to provide the full email header of the affected messages.

In Gmail, this can be done by opening the email, clicking on the three dots in the top right corner, and selecting "Show original".

Analyze the Header Using Google Workspace Toolbox:

Go to the Google Workspace Toolbox.

Paste the email header into the toolbox and analyze it to identify where the email might be flagged as spam and why.

Email Log Search:

Log into the Google Admin console at admin.google.com.

Navigate to Reports > Email Log Search.

Conduct a search using the sender's email address, date, and other relevant details to trace the message route.

Analyze the logs to see where and why the message might have been marked as spam.

References

Google Workspace Admin: Trace an email with email log search

Google Workspace Toolbox: Messageheader

Assess Current OU Structure: Begin by evaluating the current organizational unit (OU) structure, which is organized by business unit.

Create Location-Based OUs: Add three additional OUs under the existing structure to categorize users based on their geographical location: United States, Europe, and Other Regions.

Assign Users to New OUs: Move users into the newly created location-based OUs according to their physical location.

Set Data Regions: Assign the appropriate data region for each new OU. For the European OU, set the data region to "Europe" to ensure compliance with data residency requirements.

Validate Configuration: Ensure that the configuration is correctly implemented and verify that European user data is being stored in Europe.

Monitor Performance: Regularly monitor and optimize the system to ensure the fastest end-user experience globally.

References:

Google Workspace Admin Help - Manage Data Regions

Google Workspace Admin Help - Organizational Units

Access Admin Console: Log into your Google Workspace Admin Console.

Navigate to Audit Logs: Go to Reports > Audit > Access Transparency Logs.

View Logs: In the Access Transparency Logs, you can see the actions performed by Google staff on your data.

Monitor Actions: Review the logs to understand the actions taken by Google support staff in relation to your support cases.

References

Google Support: Access Transparency

Navigate to the Google Admin console at admin.google.com.

From the Admin console Home page, go to "Security" and then to "API controls."

In the "API controls" section, click on "Manage Third-Party App Access."

Here, you can add the OAuth Client ID of your internal app to the trusted list. This ensures that only apps you have vetted and approved can access Google Drive APIs, complying with your security policy.

Enter the OAuth Client ID of the new app and save the changes.

This process ensures that the new, internal, domain-owned app can access Google Drive APIs without compromising the security policies in place.

References:

Google Workspace Admin Help - Manage API client access

Testing on Different Device or Incognito Window:

This helps determine if the issue is related to the user's current device, browser, or cached data.

Incognito mode runs a clean session without extensions or cached data, which can help identify if browser settings or cache are causing the issue.

Steps to Test:

Ask the user to sign in to Gmail on a different device (e.g., another computer or mobile phone).

Alternatively, instruct the user to open a new incognito or private browsing window in their browser and sign in to Gmail.

Observe if the problem persists in these different environments.

References

Google Workspace Admin Help: Troubleshoot Gmail Issues

Create a Matter: Access Google Vault and create a new matter for the lawsuit. Matters are used to manage legal holds and searches.

Create a Hold: Within the matter, create a new hold.

Set the Hold Scope: Set the hold scope to Gmail, since the requirement is to discover and hold emails.

Specify Accounts: Set the usernames to user1@your-company.com and user2@your-company.com. This ensures that all emails for these specific users are held.

Set Search Terms: Use the search terms “secret project 123” to hold any emails that reference this specific term. This is a broad search that captures any email mentioning "Secret Project 123."

Save the Hold: Save the hold to ensure that it captures all relevant emails for the specified users and the search term.

References

Google Support: Create or update a hold

Additional GCDS Instance:

Running a separate instance of GCDS on another server allows you to manage synchronization for the acquired organization independently.

This avoids conflicts and simplifies management for different LDAP directories.

Multiple LDAP Version:

Upgrading to the multiple LDAP version of GCDS supports synchronizing data from multiple LDAP directories.

This is useful for handling different organizations with distinct LDAP setups.

Steps for Setting Up:

Install a second instance of GCDS on a separate server.

Configure the new instance with the acquired organization's LDAP details.

If using the multiple LDAP version, upgrade your existing GCDS setup and configure rules for both LDAP directories.

Test the synchronization to ensure proper setup and no conflicts.

References

Google Workspace Admin Help: Set Up GCDS

To identify how users are reporting their messages—whether spam, not spam, or phishing—for a specific time period, you should use the Reports API to query user Gmail activity. This API provides detailed reporting capabilities, allowing administrators to retrieve specific data about user actions regarding email classification.

References:

Google Workspace Admin Help - Reports API overview

Automatic Room Replacement does not work on recurring events. This limitation means that if there is a conflict in room booking for a recurring event, the system will not automatically find a replacement room. This feature is designed to work only with single-instance events.

References:

Google Workspace Admin Help - Set up automatic room replacement

To configure access for users such that they can add, edit, and move documents into the shared drive but not remove or delete files, you should add the users as Content Managers of the drive. Content Managers have permissions to organize and manage content, including adding and editing files, but they cannot delete files, which aligns with the team's request.

References:

Google Workspace Admin Help - Shared drives access levels