Your default Vault retention policy for Gmail is set to 365 days Your legal department has just informed you that emails sent and received by the customer support department are sensitive and must be retained for only 30 days You must enforce this new retention policy in the simplest way What should you do?
Your organization's Sales Department uses a generic user account (sales@company.com) to manage requests. With only one employee responsible for managing the departmental account, you are tasked with providing the department with the most efficient means to allow multiple employees various levels of access and manage requests from a common email address.
What should you do?
As the Workspace Administrator, you have been asked to enable the help desk team to share incoming support requests from end users The help desk team has ten users who need to respond to support requests that are sent to a help desk email address. The users must be able to respond by email and assign ownership of tickets. Finally, the help desk team is highly mobile and will need to manage help desk tickets from their mobile devices. How would you provide this functionality for the help desk team?
Your company uses a whitelisting approach to manage third-party apps and add-ons. The Senior VP of Sales
& Marketing has urgently requested access to a new Marketplace app that has not previously been vetted. The company’s Information Security policy empowers you, as a Google Workspace admin, to grant provisional access immediately if all of the following conditions are met:
Access to the app is restricted to specific individuals by request only.
The app does not have the ability to read or manage emails.
Immediate notice is given to the Infosec team, followed by the submission of a security risk analysis report within 14 days.
Which actions should you take first to ensure that you are compliant with Infosec policy?
When reloading Gmail in Chrome, the web browser returns a 500 Error. As part of the troubleshooting process, Google support asks you to gather logs. How can this be accomplished?
Four weeks ago. you exported data from Google Vault and emailed the PST export file to your legal admin. They accidentally deleted the PST file and need it sent again. What steps should you take to re-send the PST file to the legal admin?
An employee at your organization is experiencing video call issues in Google Meet and they were unable to resolve the issues by themselves You need to troubleshoot the issue What should you do first?
Your organization has users in the United States and Europe For compliance reasons you want to ensure that user data is always stored in the region where the user is located What should you do?
User A is a Basic License holder. User B is a Business License holder. These two users, along with many additional users, are in the same organizational unit at the same company. When User A attempts to access Drive, they receive the following error: “We are sorry, but you do not have access to Google Docs Editors. Please contact your Organization Administrator for access.” User B is not presented with the same error and accesses the service without issues.
How do you provide access to Drive for User A?
Users at your organization are reporting issues with Google Voice including disconnected calls and overall connection issues. You want to identify whether these issues affect just your organization or whether it's a global Google issue What should you do?
TESTED 20 Feb 2025
