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Certified System Administrator Changed CSA Questions

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Question 16

If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?

Options:

A.

itil users

B.

Any user with an article's permalink

C.

Any active user

D.

No users

E.

Users with kb_user role

Question 17

On Access Control Definitions, what are ways you can set the permissions on a Table?

Choose 3 answers

Options:

A.

Groups

B.

CRUD

C.

Roles

D.

Script that sets the answer variable to true or false

E.

Conditional Expressions

Question 18

While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?

Choose 2 answers

Options:

A.

Right click on Priority and select Configure Dictionary

B.

Right click on Priority and select Configure Display Settings

C.

Right click on Priority and select Configure Label

D.

Right click on Priority and select Configure Column

Question 19

On a filter condition, which component is always a choice list?

Options:

A.

Operator

B.

Filter Criteria

C.

Operation

D.

Match Criteria

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: Nov 24, 2024
Questions: 411
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