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CSA Exam Dumps - ServiceNow Certified System Administrator Questions and Answers

Question # 124

A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?

Options:

A.

Have them clear their cache.

B.

Have them use the gear icon to set the employee’s time zone.

C.

Recommend they use Chrome, instead of Explorer.

D.

Use the system properties to correct the instance’s time zone.

E.

Have them correct the time zone on their computer.

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Question # 125

What would NOT appear in the Application Navigator if “service” is typed into the filter field?

Options:

A.

Configuration > Business Services

B.

Self-Service > Knowledge

C.

Service Portal > Widgets

D.

Incident > Assigned to me

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Question # 126

What are two ways to generate an Event? (Choose two.)

Options:

A.

Business Rule

B.

Workflow

C.

Log entry

D.

Knowledge article publication

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: Jan 31, 2025
Questions: 411
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