On Access Control Definitions, what are ways you can set the permissions on a Table?
Choose 3 answers
While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
Choose 2 answers
If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?
While on an Incident record, how would you add a Tag for "Special Handling" to the record?
What role enables someone to authorize a request, with no other permissions on the platform?
A colleague wants to rearrange the columns on their My Work list. Once the user has navigated to the list where should they navigate to select and arrange the columns?
What feature do you use to specify which users are able to access a Service Catalog Item?
What would you do, on a list, if you wanted to show the records in groups, based on the column category? (Choose two.)
What type of field has a drop down list, from which you can pick from pre-defined options?