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CSA Exam Dumps - ServiceNow Certified System Administrator Questions and Answers

Question # 94

What policies are applied to all data entered into the platform (i.e., through a record form (UI), Import Sets, or Web Services)?

Options:

A.

Data Policies

B.

Data Integrity Policies

C.

Write Policies

D.

Data Submission Policies

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Question # 95

You have been asked to configure a form so an employee could a tablet and select the standard accessary options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take?

Choose 3 answers

Options:

A.

Create Catalog item for the tablet, and on the form, add a check box variable for each accessary option.

B.

Create Catalog item for the tablet, and add a variable set to the form, for the accessary options.

C.

Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.

D.

Create a Records producer, and on the form, add a check box variable for each accessary option.

E.

On shopping Cart configuration, select option to show the Add Accessories button.

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Question # 96

‘Your customer has a Human Resources knowledge base, which is only accessible to members of the Human Resources department. A new procedure regarding employee quarterly reviews needs to be published to the quarterly review category of the

HR knowledge base, but should only be visible for HR managers. How would you meet this requirement?

Options:

A.

On the Knowledge Base, add User Criteria with a Manager Can Read script to the Can Read list, publish article to any category

B.

Add User Criteria for HR Manager Group on the Category’s Can Read list

C.

On the Knowledge Article, add an Access Control for HR Manager Group on the Can Read list, then publish article to any category.

D.

Add User Criteria for HR Manager Group on the Can Read list of the article

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Question # 97

Which feature ensures data consistency white importing data using import sets and web services?

Options:

A.

Client Script

B.

Ul Policy

C.

Data Policy

D.

CSDM

E.

Business Rule

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Question # 98

The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

Options:

A.

Properties

B.

Data

C.

Configure

D.

Type

E.

Sources

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Question # 99

Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that applies to the entire Incident table (all rows and fields)?

Options:

A.

incident .*

B.

incident.all

C.

incident .!

D.

incident.None

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Question # 100

What types of entities can receive task assignments, in ServiceNow?

Choose 2 answers

Options:

A.

Groups

B.

Users

C.

Departments

D.

Teams.

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Question # 101

Many actions are included with flow designer, what are some frequently used core actions? Choose 4 answers.

Options:

A.

Wait for Condition

B.

Ask for Approval

C.

Create Record

D.

Wait for Match

E.

Look for Update

F.

Look Up Record

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Question # 102

Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationship?

Options:

A.

CSDM Schema

B.

Business Service Map

C.

Dependency View

D.

CI Class Map

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Question # 103

Which one of the following describes the primary operations performed against tables in the Service Now platform?

Options:

A.

Create, Rate, Update, Delete

B.

Create, Read, Upload, Delete

C.

Create, Read, Write, Delete

D.

Capture, Rate, Write, Develop

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: Jan 31, 2025
Questions: 411
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