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CRT-271 Exam Dumps - Salesforce Community Cloud Questions and Answers

Question # 24

Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?

Options:

A.

5

B.

2

C.

4

D.

3

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Question # 25

Universal Containers is leveraging Salesforce Content and needs to rnake it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?

Options:

A.

Users with the Customer Community Login license.

B.

Users with the High-Volume Customer Portal license.

C.

Users with the Customer Community license.

D.

Users with the Customer Community Plus license.

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Question # 26

Universal Containers needs to add a page to their Napili Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?

Options:

A.

Create a standard page

B.

Clone an object page

C.

Create an object page

D.

Clone a standard page

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Question # 27

Your company has provided you with 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?

Options:

A.

4

B.

2

C.

3

D.

1

E.

6

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Question # 28

Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts. The high-level capabilities for UC Partners are:

- Partner users should only see Accounts and Cases that they have access to

- A Partner user must be able to create Cases for all Accounts in their account hierarchy,

regardless of whether they are a parent or child Account

- Partner users myst be able to collaborate within the private Groups of which they are members

What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts. The high-level capabilities for UC Partners are:

- Partner users should only see Accounts and Cases that they have access to

- A Partner user must be able to create Cases for all Accounts in their account hierarchy,

regardless of whether they are a parent or child Account

- Partner users myst be able to collaborate within the private Groups of which they are members

What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

Options:

A.

Use Apex managed sharing on the Account and Case Object

B.

Set External User Organisation-wide Defaults to Private on the Account and Case Object

C.

Configure an Owner-based Sharing Rule on the Account and Case Object

D.

Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object

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Question # 29

Options:

A.

Add an HTML component with the the link to the Store Locations Community page

B.

Define the Store Locations object in the Global Search Results component

C.

Add the Store Locations object pages to the Community navigation

D.

Associate a tab to the Store Locations object

E.

Enable read access on the user profile to the Store Locations object

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Question # 30

Universal Containers has a multi -layered distribution structure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: • Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. • Main Distributors can communicate with other Main Distributors. • Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?

Options:

A.

Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage

B.

Build one Community using the Napili template for Main Distributors and Regional Distributors. Disable Community user visibility and allow portal user visibility

C.

Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community

D.

Build one Community for each Regional Distributor and one for Main Distributors

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Question # 31

Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities: • Customer Community • Customer Community Plus • Employee Community • Partner Community. Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers

Options:

A.

Customer Community Plus License

B.

Employee Community License

C.

Partner Community License

D.

LI Customer Community License

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Question # 32

Universal Containers needs to allow customers to self-register for their Community for customers. Existing contacts must be given Community access without creating duplicate contacts.

How should a Salesforce Admin perform this task?

Options:

A.

Customise the CommunitiesSelfregcontroller Apex controller to identify duplicates and show an error message during registration.

B.

Uncheck the option Allow Duplicates in Salesforce in Community Management.

C.

Create a validation rule to prevent duplicates and show an error message.

D.

Develop a batch process that will delete duplicate contacts in the Community and reassign users to existing contacts.

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Question # 33

Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is the most efficient way to accomplish this task?

Options:

A.

Create a Visualforce page for the Custom Object and add it as a tab in Community Management

B.

Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item

C.

Create a Detail page for the Custom Object and add it as a tab in Community Management

D.

Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item

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Exam Code: CRT-271
Exam Name: Certification Preparation For Community Cloud Consultants (WI25)
Last Update: Feb 20, 2025
Questions: 285
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