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CRT-271 Exam Dumps - Salesforce Community Cloud Questions and Answers

Question # 14

Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?

Options:

A.

Enable Guest User access in Communities to support seamless access to Communities from the Portal

B.

Configure Single Sign -on in Salesforce and reuse the federated authentication providers in the Community

C.

Add Social -Sign -on to allow users to log in from the Portal without signing into the Community

D.

Enable Community login support for employees in the Portal configuration

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Question # 15

Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:

- UC can engage with partners during the sales cycle

- UC can have internal only discussions

- The channel manager can bring any UC employee to the discussion

- UC employees might have access to the partner community

How should a Salesforce administrator fulfil these requirements?

Select one or more of the following:

Options:

A.

Leverage the opportunity feed and group record layout access control

B.

Leverage private groups and record sharing the access control

C.

Leverage unlisted groups and record sharing for access control

D.

Leverage the opportunity feed and manual shares for access control

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Question # 16

Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?

Options:

A.

Build a Surveys Lighting Component

B.

Use an AppExchange Survey Lightning Component

C.

Build a Surveys Visualforce Page

D.

Use the Standard Surveys Lightning Component

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Question # 17

Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

Which approach should the Community Cloud consultant recommended to accomplish this?

Select one or more of the following:

Options:

A.

Use a trigger to create Community users for all related contacts on the account

B.

Use a workflow rule to create a task for the administrator with a list of contacts that should be users

C.

Send an email to the administrator when the opportunity is marked closed won so they can create users

D.

Use a schedule report that alerts the Salesforce administrator of the new contacts

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Question # 18

Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

Options:

A.

Turn off Portal User Visibility under Sharing Settings

B.

Enable super user access for each partners community role

C.

Update the internal user record to private under sharing settings

D.

Uncheck community user visibility under sharing settings

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Question # 19

Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

Options:

A.

Select 'Allow access without login' from Community Management

B.

Go to the Guest User profile and give access to the Visualforce page

C.

Change the org-wide default sharing to Public Full Access

D.

Dd the Guest User profile to the members in Community Management

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Question # 20

Unauthenticated users are unable to some articles on a Universal Containers Community. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?

Select one or more of the following:

Options:

A.

Check the article type permissions on the guest user profile

B.

Enable public access for the Community in setup and the Guest user profile

C.

Create a new data category specifically for guest users to display articles

D.

Create a featured topic in the Community builder to display articles

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Question # 21

Your company wish to use their own URL for their community to maximize the brand impact to customers. How would you achieve this?

Options:

A.

My Salesforce1

B.

My Domain

C.

Salesforce1

D.

Custom URLs

E.

Community Domains

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Question # 22

Universal Containers is launching a Community to drive their channel sales. The requirements are as follows: • Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.• Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. • External partner users must be able to configure the quote using the pricing and quoting tool from the Community. • The pricing and quoting tool must support Community users. • Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers

Options:

A.

Integrate the Back-Office Legacy System using custom code development.

B.

Integrate the pricing and quoting tool by configuring external users to make it available in the Community

C.

Integrate the Back-Office Legacy System using Salesforce Connect

D.

Integrate the pricing and quoting tool by creating custom code to make it available in the Community

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Question # 23

Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community. What should a Community Cloud consultant suggest as a method of implementation?

Select one or more of the following:

Options:

A.

Configure Salesforce Connect and define the required external objects

B.

Create a custom lightning component to display the information in an iframe

C.

Configure Files Connect and include the external object in the global search

D.

Used the standard files component and define the third-party billing system as a source

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Exam Code: CRT-271
Exam Name: Certification Preparation For Community Cloud Consultants (WI25)
Last Update: Feb 20, 2025
Questions: 285
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