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CIS-ITSM Exam Dumps - ServiceNow CIS-Service Management Questions and Answers

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Questions 4

Your implementation has some legacy change types with workflows, and also some new change models. What option for Change Create New will support your scenario?

A Change Landing Page

B. Change Overview

C. Change Interceptor

D. Change Catalog

Options:

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Questions 5

Why don't Problem records automatically move from Resolved to Closed after the fix is implemented.

Options:

A.

It is designed to follow the ITIL4 standard

B.

There is a scheduled job that automatically moves Resolved problems to Closed after 7 days

C.

It is good practice to monitor fixes implemented, to ensure the underlying issues are resolved, before closing a problem record

D.

There is no Closed state. Problem records are moved to Completed

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Questions 6

On a request form, the requester needs to indicate when they need to receive the item.

What Variable type would you use for this information?

Options:

A.

Duration

B.

Due Date

C.

Date Picker

D.

Date

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Questions 7

In what table are Change records stored?

Options:

A.

Change [change_task]

B.

Change Request [rfc]

C.

Change Request [change_request]

D.

Change [change]

E.

Change [task_change]

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ServiceNow CIS-ITSM Questions Answers, CIS-ITSM Exam Questions Tutorials, Download Latest CIS-ITSM Questions, Newly Released ServiceNow CIS-ITSM Exam PDF, Exactprep CIS-ITSM Questions, Online CIS-ITSM Questions Video, ServiceNow CIS-ITSM Online Access,
Exam Code: CIS-ITSM
Exam Name: Certified Implementation Specialist - IT Service Management
Last Update: Dec 26, 2024
Questions: 170
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