CFM Exam Dumps - IFMA Facility Manager Questions and Answers

The IFMA Project Management competency highlights that ensuring project requirements are met involves testing, analysis, inspection, and verification methods.

Testing: Conducting controlled experiments or trials to validate performance.

Analysis: Evaluating results to ensure compliance with design and functional specifications.

Inspection: Physically examining equipment or processes for adherence to standards.

Interpolation: Utilizing data from tests to predict performance in similar conditions.

This method ensures that all aspects of project requirements are validated before project completion. Other options, such as negotiation (A) or interviewing (C), are more related to stakeholder communication rather than verification.

The building envelope consists of exterior components that separate the interior from external conditions. The IFMA Building Systems competency defines the building envelope as exterior walls, roof, windows, and doors​.

Option B is correct as it includes all structural components that protect the interior environment.

Option A (Stairways) are part of the interior structure, not the envelope.

Option C (Corridors and circulation spaces) are inside the building.

Option D (Electrical and mechanical areas) are facility components but not part of the envelope.

The building envelope affects energy efficiency, insulation, and structural integrity​.

When a Building Automation System (BAS) comes back online after a power loss, physical verification of HVAC equipment operation is essential to:

Confirm system restart success – Some components may not fully reboot.

Check for mechanical failures – Power loss could trigger equipment malfunctions.

Avoid incorrect system readings – Remote monitoring may not reflect actual conditions.

Lowering temperature settings (Option A) is ineffective because it will not speed up cooling. Calling an onsite occupant (Option B) provides limited insight into the system’s condition. While installing a generator (Option D) is a long-term solution, it does not address the immediate issue​.

The best approach is to review the customer service level agreement (SLA) (D), which ensures both parties align on expectations and performance standards.

SLAs define service scope, response times, and quality benchmarks, allowing the facility manager to clarify deliverables and address concerns objectively.

Why not other options?

(A) Asking the manager to refrain from complaints does not resolve the issue.

(B) Having other managers address the issue informally does not provide a structured resolution.

(C) Simply asking the manager to read the SLA without discussion may not resolve misunderstandings.

According to ISO 50001, an energy manual is a summary document that communicates an organization’s energy management commitments​.

Option C is correct because it ensures top management approval and serves as a guiding document for energy performance improvements.

Option A is incorrect because an energy manual is not a legal document.

Option B is partially correct, but the manual’s purpose is broader than just regulatory compliance.

Option D includes useful elements but focuses too much on process interactions rather than commitments.

The ISO 50001 energy manual supports sustainability goals and ensures compliance with energy efficiency policies​.

A bid bond (Option B) is submitted as part of the contractor's proposal and is returned to unsuccessful bidders after the selection process.

Why Option B is Correct?

A bid bond guarantees that the contractor will enter into the contract if selected.

If the contractor fails to sign the contract, the bond is forfeited.

Unsuccessful bidders receive their bid bonds back after the award decision.

IFMA’s Project Management Core Competency highlights contractor selection and financial guarantees as key FM responsibilities.

Why Other Options Are Incorrect?

Option A (Performance Bond): Guarantees project completion but is only required from the winning contractor.

Option C (Retention Bond): A portion of the contractor’s payment is withheld until project completion, but this does not apply to unsuccessful bidders.

Scope verification is the formal process of reviewing and accepting completed project deliverables to ensure they meet the required specifications and objectives.

Scope verification includes:

Reviewing work against agreed-upon project criteria

Obtaining formal sign-off from stakeholders

Ensuring deliverables comply with the project scope statement

Documenting acceptance for final project closure

Why the other options are incorrect:

(A) Scope control is about managing changes to project scope, not verifying deliverables.

(B) Scope definition is the process of outlining project boundaries, not approving results.

(D) Scope planning is part of the initial planning phase, not the completion phase.

Scope verification ensures project deliverables are accepted, documented, and closed out properly, reducing disputes and ensuring compliance​.

A punch-list (defects list) walk-through is conducted to identify construction issues that must be corrected before final payment (Option A).

Why Option A is Correct?

It ensures the contractor has completed all work per the contract specifications before the project is officially accepted.

It protects the facility owner from paying for incomplete or substandard work.

IFMA’s Project Management Core Competency states that final inspections and punch lists ensure compliance before closure.

Why Other Options Are Incorrect?

Option B (Ensuring site is free from debris): While cleanliness is important, a punch-list is for identifying construction defects, not cleanup.

Option C (Discovering what needs completion): A punch-list is not about discovering tasks but ensuring contractual obligations are met.

A punch-list walk-through (Option A) is conducted to identify deficiencies that the contractor must correct before the final payment is released.

Why Option A is Correct?

The punch list documents defects, unfinished work, and any items that do not meet contract specifications.

Contractors must address these issues before the facility manager or owner approves the project for final acceptance.

IFMA’s Project Management Core Competency emphasizes quality control during construction closeout to ensure compliance with project requirements.

Why Other Options Are Incorrect?

Option B (Ensure the construction site is free from debris): Site cleanliness is important but is not the primary purpose of a punch-list walk-through.

Option C (Walk through the project to discover what needs to be completed): This is part of general project inspections, but a punch-list walk-through is a formal process focused on contract compliance.

Hazardous waste is primarily identified based on toxicity, reactivity, ignitability, and corrosivity as defined by environmental regulations. While color and odor might be present in some hazardous materials, they are not consistent indicators of hazardous classification. The toxicity characteristic is a key determinant because it refers to a substance’s ability to cause harm to human health or the environment. Facility managers must ensure compliance with hazardous waste management protocols to mitigate risks​.