CBAP Exam Dumps - IIBA Certified Business Analysis Professional Questions and Answers

 A RACI chart is a graphical representation of roles and responsibilities of different project team members. It is a matrix that shows the relationship between the project activities and the project roles. RACI stands for Responsible, Accountable, Consulted, and Informed. These are the four levels of involvement that a project team member can have in a project activity. A RACI chart can help to clarify the expectations, avoid confusion, and improve communication among the project team and stakeholders. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 343
• Business Analysis Professional Resources | IIBA®, under Business Analysis Body of Knowledge (BABOK ®) Guide
• What is a RACI Chart? | RACI Chart Definition & Example | ASQ

Ad images are a strong candidate to be addressed while planning for requirements reuse, because they are likely to change frequently and have common elements that can be reused across different weeks. Requirements reuse is a technique that involves identifying, storing, and reusing requirements or requirement components for future projects or initiatives. It can help to reduce duplication, improve consistency, and save time and effort. Ad images can benefit from requirements reuse, because they can use a standard template, format, and style, and only change the specific image and text for each new topping. Dough preparation, toppings preparation, and topping recipes are not good candidates for requirements reuse, because they are either stable or unique for each week. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 3: Requirements Life Cycle Management, page 124
• Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 3: Requirements Life Cycle Management, section 3.7: Reuse Requirements, page 66
• Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide
• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 3: Requirements Life Cycle Management, page 124

A responsibility assignment matrix (RAM) chart is a type of chart that shows the correlation between project team members and the work they’ve been assigned to complete. A RAM chart is a matrix that maps the project activities or deliverables to the project roles or resources. A RAM chart helps to define and clarify the roles and responsibilities of the project team members, as well as to identify the gaps, overlaps, or conflicts in the work assignments. A RAM chart is also known as a linear responsibility chart (LRC) or a resource allocation matrix (RAC). A RACI chart is a specific type of RAM chart that uses the RACI notation to indicate the level of involvement of each team member in each activity or deliverable. References: CBAP / CCBA Certified Business Analysis Study Guide, chapter 6, page 237; CBAP Sample Questions, question 239.

Compromising is a conflict resolution technique that requires that all parties in the conflict must give up something in order to reach a mutually acceptable solution. Compromising involves finding a middle ground or a trade-off that satisfies some of the interests or needs of each party, but not all of them. Compromising is useful when the parties have equal power and the conflict is not very important or complex. However, compromising may also result in a suboptimal outcome that does not fully address the root cause of the conflict or create a lasting agreement. References: [IIBA BABOK Guide v3], section 2.2.2.5, page 26; CBAP / CCBA Certified Business Analysis Study Guide, chapter 4, page 181; Free CBAP CBAP® Exam Questions - IIBA CBAP Exam - Study4Exam, question 254.

A run chart is a line graph that shows data points plotted in the order in which they occur. It shows the history and pattern of variation of a process over time. It can be used to perform trend analysis, which is the examination of data over time to identify patterns, changes, or shifts in the process. A run chart can help to identify process stability, variation, and improvement opportunities. A run chart is also known as a line chart, a trend chart, or a time series plot. References:

• Run Chart: Creation, Analysis, & Rules - Six Sigma Study Guide
• Line Graph | Introduction to Statistics | JMP
• A Complete Guide to Line Charts | Tutorial by Chartio

The project charter is the document that is created first after the project is awarded and the statement of work is handed over to the project manager. The project charter is a high-level document that formally authorizes the initiation of the project and defines the project vision, objectives, scope, deliverables, stakeholders, roles and responsibilities, assumptions, constraints, risks, and success criteria. The project charter also identifies the project sponsor, the project manager, and the project budget and schedule. The project charter provides the direction and guidance for the project and serves as a reference point for future decisions and changes. The project charter is usually created by the project sponsor or the customer, in collaboration with the project manager and the business analyst, and approved by the key stakeholders. References: [IIBA BABOK Guide v3], section 5.1.1, page 161; CBAP / CCBA Certified Business Analysis Study Guide, chapter 6, page 233; CBAP Sample Questions, question 243.

An Ishikawa diagram, also known as a fishbone diagram or a cause-and-effect diagram, is a graphical tool that shows the causes of a certain event. It is one of the seven basic tools of quality control and it is widely used in product design and quality defect prevention. A common use of this diagram is to identify potential factors causing an overall effect, such as a problem or a goal. It helps identify causal factors and contributing causes by organizing them into categories, such as people, processes, equipment, materials, environment, etc. The diagram can be created by brainstorming the causes and grouping them into major categories. The diagram can then be analyzed to find the root causes and the most significant causes of the effect. References:

• Ishikawa diagram - Wikipedia, paragraph 1
• Cause and Effect Diagram (aka Ishikawa, Fishbone) - Six Sigma Study Guide, paragraph 1
• Quality tool: Cause and effect diagram | CQI | IRCA, paragraph 1

 Operational assessment is a type of analysis that involves evaluating the current state of the business processes, activities, and performance, and identifying the gaps, issues, and opportunities for improvement. Operational assessment was missed prior to purchasing a solution, because it would have helped to understand the differences and similarities between the Life and Non-Life teams, and to determine the best solution that would meet the needs and expectations of both groups. By skipping the operational assessment, the company bought a solution that did not fit the processes and preferences of the Non-Life team, and resulted in inefficiency and dissatisfaction. Organizational structure, stakeholder impact analysis, or stakeholder location are not the best options for the type of analysis that was missed, because they are either irrelevant, inaccurate, or not the root cause of the problem. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 6: Strategy Analysis, page 248
• Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 5: Strategy Analysis, section 5.2: Analyze Current State, page 95
• Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide
• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 6: Strategy Analysis, page 248

Decision analysis is a technique for identifying and evaluating the possible options for a given problem or situation. It involves defining the criteria, alternatives, and consequences of each option, and applying a decision-making method to select the bestoption12. Decision analysis can be used for assessing and recommending solutions that fit an organization’s need for a new third-party sales tool, as it can help to compare the features, benefits, costs, and risks of different vendors or products. The other options are not techniques for identifying suitable options, but rather tools or methods for other purposes. A balanced scorecard is a tool for measuring and managing the performance of an organization or a solution3. A vendor assessment is a method for evaluating the capabilities and suitability of a potential vendor or supplier4. A process analysis is a technique for understanding and improving the current or future state of a business process

Interviewing is a quantitative risk analysis technique that relies on experience and past data to compute the probability and impact of risks on project objectives. Interviewing involves asking experts, stakeholders, or team members to provide their estimates of the likelihood and consequences of the identified risks, based on their knowledge, judgment, or historical records. Interviewing can be conducted individually or in groups, using structured or unstructured questions, and using qualitative or quantitative scales. Interviewing helps to obtain a range of possible outcomes and their probabilities, as well as to identify the assumptions and uncertainties behind the estimates. References: IIBABABOK Guide v3, section 11.2.2.5, page 388; CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, chapter 5, page 232; CBAP Sample Questions, question 236.