CBAP Exam Dumps - IIBA Certified Business Analysis Professional Questions and Answers

 According to the BABOK® Guide, conflicts among stakeholders are inevitable and must be resolved before formal approval of the requirements can be obtained. The business analyst is responsible for facilitating the resolution of conflicts by using various techniques such as problem-solving, negotiation, or escalation. The business analyst should not make the decision for the stakeholders, nor should the decision be based on seniority or deferred until later. References: BABOK® Guide v3, section 4.5.5, page 142; CBAP® Handbook, section 4.4, page 6.

 Scope creep is the change or expansion in the project scope that occurs without proper assessment and approval. It can result in cost overruns, delays, and client satisfaction issues. Scope creep can happen due to unclear or changing requirements, lack of stakeholder involvement, poor communication, or inadequate change control. To prevent scope creep, business analysts should define the project scope clearly, manage stakeholder expectations, document and prioritize requirements, and follow a change management process. References:

• Scope Creep: Definition, Examples & How To Prevent It - Forbes
• What is Scope Creep and 7 Ways to Avoid it [2023] • Asana
• What is the meaning of Scope Creep in Project Management?

 A solution approach is a description of the proposed method for delivering a solution that meets the business need. It is one of the outputs of the enterprise analysis tasks, along with business need, capability gaps, solution scope, and business case. A solution approach defines the type, nature, and complexity of the solution, and provides a high-level view of how the solution will be implemented. It also identifies the major components, features, and functions of the solution, as well as the key stakeholders, risks, assumptions, and constraints. A solution approach helps to evaluate the feasibility and viability of different solution options and compare them with the business need and expected benefits. References:

• IIBA BABOK Guide v3, p. 30, 176, 264
• An Overview of Enterprise Analysis - Modern Analyst
• How Do You Know When You Are Doing Enterprise Analysis

The number of communication channels in a project is an indicator of the complexity of communication among the stakeholders. It is calculated by using the following formula1:

Number of communication channels = N x (N - 1) / 2

Where N = Number of stakeholders

In this case, N = 65, so the number of communication channels is:

65 x (65 - 1) / 2 = 2080

Therefore, the correct answer is A. 2080. References:

• Number of Communication Channels (+ PMP® Formula & Calculator)

The number of communication channels in a project is an indicator of the complexity of communication among the stakeholders. It is calculated by using the following formula1:

Number of communication channels = N x (N - 1) / 2

Where N = Number of stakeholders

In this case, N = 435, so the number of communication channels is:

435 x (435 - 1) / 2 = 188,790

Therefore, the correct answer is A. 188,790. References:

• Communication Channels in Project Management: Formula & Examples
• Number of Communication Channels (+ PMP® Formula & Calculator)

A schedule variance report is a report that shows the difference between the planned and actual schedule of a project. It indicates whether the project is ahead of, on, or behind schedule, and by how much. It also identifies the causes of the schedule variance and the corrective actions needed to bring the project back on track. A status report is a report that provides an overview of the current state of the project, including the scope, schedule, cost, quality, risks, issues, and deliverables. A delay report is a report that documents the reasons for a delay in the project, the impact of the delay, and the mitigation strategies to minimize the delay. A cost variance report is a report that shows the difference between the planned and actual cost of a project. It indicates whether the project is under or over budget, and by how much. It also identifies the causes of the cost variance and the corrective actions needed to control the project cost. References: CBAP® Handbook, CBAP® Exam Prep Study Guide, Project Management Institute

 A requirements package is a document that contains a set of requirements that have been analyzed, refined, and formatted to meet the needs of various stakeholders. The primary goal of developing a requirements package is to communicate the requirements effectively and efficiently to the intended audience. A requirements package may include different levels of detail, different types of requirements, different formats and structures, and different supporting information depending on the stakeholder’s needs and preferences. A requirements package should be clear, concise, consistent, complete, correct, and testable. References:

• Certified Business Analysis Professional Handbook, page 24
• BABOK Guide, page 121

A horizontal prototype is a type of prototype that focuses on the user interface and the look and feel of the system, without much attention to the functionality or the back-end processes. It is useful for demonstrating the appearance and navigation of the system to the customer and getting feedback on the design. A horizontal prototype is also called a mock-up prototype or a storyboard prototype.

References:

• Certified Business Analysis Professional Handbook, page 19
• Certified Business Analysis Professional Specialization, Course 4, Week 3, Lesson 3.1
• CBAP / CCBA Certified Business Analysis Study Guide, page 261

Writing the business case is a process of documenting the justification for initiating a project or a solution, based on the estimated costs, benefits, and risks. The inputs to this process are the business need, the assumptions and constraints, the stakeholder concerns, and the solution scope. The business need defines the problem or opportunity that the project or solution will address. The assumptions and constraints are the factors that affect the feasibility and viability of the project or solution. The stakeholder concerns are the expectations, issues, or interests of the stakeholders that may influence the project or solution. The solution scope defines the features and functions of the product or service that will meet the business need and the stakeholder concerns. Requirements verification is not an input to this process, but rather an output of the verify requirements process, which is part of the requirements analysis and design definition knowledge area. References: BABOK Guide v3, page 25; CBAP / CCBA Certified Business Analysis Study Guide, page 69.

Quality is the degree to which a set of inherent characteristics fulfills requirements, according to the BABOK® Guide (p. 7). Quality is also defined as the extent to which a product or service meets the customer’s expectations and needs. Quality can be measured by various criteria, such as functionality, reliability, usability, efficiency, maintainability, and portability. Regulation, project phase, and scope are not related to the definition of quality. References:

• BABOK® Guide, p. 7
• CBAP / CCBA Certified Business Analysis Study Guide, p. 14
• Certified Business Analysis Professional™ (CBAP®) | Coursera, Course 1, Week 1, Video: “Introduction to Business Analysis”