Last Update Nov 23, 2024
Total Questions : 324
Last Update Nov 23, 2024
Total Questions : 324
ITIL Foundation Certification - IT Service Management
Last Update Nov 23, 2024
Total Questions : 324
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Which one of the following activities is NOT part of the Deming Cycle?
Which of the following are valid parts of the service portfolio?
1. Service pipeline
2. Service knowledge management system (SKMS)
3. Service catalogue
Which one of the following is the BEST description of a service level agreement (SLA)?
TESTED 23 Nov 2024
