Network Health:
WAN 2 appears to have a lower average latency and loss percentage, which would make it the preferred WAN station for VoIP traffic. VoIP traffic requires low latency and packet loss to ensure good voice quality and reliability. WAN 1 seems to have higher RAM and processor usage, which could also affect the performance of VoIP traffic.
Here's the summary of the key metrics for WAN 1 and WAN 2 from the image provided:
Uplink Speed: 10G
Total Usage: 26.969GB Up / 1.748GB Down
Average Throughput: 353MBps Up / 23.42MBps Down
Loss: 2.51%
Average Latency: 24ms
Jitter: 9.5ms
WAN 2:
Uplink Speed: 1G
Total Usage: 930GB Up / 138GB Down
Average Throughput: 12.21MBps Up / 1.82MBps Down
Loss: 0.01%
Average Latency: 11ms
Jitter: 3.9ms
For VoIP traffic, low latency and jitter are particularly important to ensure voice quality. While WAN 1 has higher bandwidth and throughput, it also has higher latency and jitter compared to WAN 2. However, WAN 2 has much lower loss, lower latency, and lower jitter, which are more favorable for VoIP traffic that is sensitive to delays and variation in packet arrival times.
Given this information, WAN 2 would generally be preferred for VoIP traffic due to its lower latency, lower jitter, and significantly lower loss percentage, despite its lower bandwidth compared to WAN 1. The high bandwidth of WAN 1 may be more suitable for other types of traffic that are less sensitive to latency and jitter, such as bulk data transfers.
Device Monitoring:
the device that is experiencing connectivity issues is the APP Server or Router 1, which has a status of Down. This means that the server is not responding to network requests or sending any data. You may want to check the physical connection, power supply, and configuration of the APP Server to troubleshoot the problem.