The initial Balanced Scorecard design, defined by Kaplan and Norton, used four perspectives (or legs) for management control and the implementation of strategy. What are the FOUR original perspectives?
Various methods of communication are available, including face to face, by telephone or online.
Which THREE of the following interactions are best conducted face to face?
Which TWO of the planning tools listed below show the minimum completion time of a project?
Which of the following statements relating to disciplinary sanctions should not be true?
Select ALL that apply.
X Company is a car manufacturer with significant competition in the market. One of its customers is a large multinational car hire company. Place the correct level of power against the Power of Buyers.
Examine the network diagram shown and identify ALL of the statements below that are true.
AW is a newly appointed manager of the accounts department in organisation S. Her appointment has been well received by members of the department who recognise AW as a skilled and well qualified accountant.
However, AW has been frustrated by progress in departmental team meetings which tend to be unruly, unproductive and disorganised. AW recognises a need to improve the effectiveness of the meetings.
Which THREE actions should AW take in order to have more effective meetings?
Bob is the Finance Director of a manufacturing business selling luggage sucn as suitcases. He decides to undertake a business process re-engineering of the credit control function in order to achieve dramatic
improvements.
What wouldn't be classed as the main improvements bob expects to deliver?
Select ALL that apply.
Which TWO of the following are soft elements of culture highlighted in the McKinsey 7-S Model?
With reference to Herzberg's motivation-hygiene concept (two-factor theory) relating to employee motivation, which of the following is a correct interpretation of his findings?
TESTED 22 Feb 2025
