Z is an entrepreneur that has just bought a chain of 10 prestigious restaurants. Z has decided that there is an urgent need for cost savings and plans to install state-of-the-art computer systems to make each restaurant more efficient and less dependent on manual processes. This means that every employee must be trained to operate the new systems and there will be changes in roles and responsibilities.
Z has decided to use the biggest restaurant as a training centre, where the new systems will first be installed. Staff from the other restaurants will then train at the biggest restaurant for a week while new systems are installed at their own restaurant. Z has told the staff that no one will be dismissed because of the changes. The planned opening of a new restaurant will absorb any employees displaced due to the efficiency of the new systems.
Z is concerned about staff resistance. Which approach will be most effective in these circumstances?
A Company achieves its competitive advantage by adopting a positioning view to strategy setting.
Which TWO of the technical models below are most suited to this approach?
Negotiation is an important skill for managers and their relationships with subordinates, stakeholders and suppliers. The negotiation process can be divided into four disctinct stages.
Place the following stages in the correct order:
Which of the following statements relate to Handy's role culture?
Select ALL that apply.
Setting a mission is the first stage of the rational approach to strategy setting. According to David, which THREE of the following are useful areas to include in an organisation's mission statement?
A company, which is heavily reliant on its IT systems, experiences a critical problem affecting its just-in-time processes. The manager recognises an immediate need to change and upgrade systems, which he knows will meet resistance by some long serving staff.
Which of the following would be the most appropriate method for dealing with the resistance at this time?
Which of the following does NOT describe the theory of the transformational super-leader?
During the early part of the twenty first century, B enjoyed considerable success by providing a large selection of popular movies to rent on DVD, from convenient high street retail stores. Unfortunately, B was slow to adapt to the switch from "bricks" (i.e. stores) to "clicks" (i.e. internet-based services) and was rapidly overtaken by D and other internet-based movie services.
This is an example of a firm that enjoyed considerable success in the past, responds too slowly to changes in the external environment and perseveres for too long with the strategy that once served it very well.
Which of the following best defines this practice?
Which of the following statements relate to the 'hard Ss' in Mckinsy's model?
Select ALL that apply.
X Company's Board of Directors uses its expertise to develop future strategies. The Board defines objectives that need to be achieved and then, through formal proactive planning and careful analysis, it selects the most appropriate means to achieve them.
Which method of strategy formulation is the Board using?
TESTED 22 Feb 2025
