Verbal and non-verbal communications often take place at the same time. Which of the following best describes the complementary nature of non-verbal communication?
Which of the following are examples of problems associated with group working?
(i) The Abilene paradox
(ii) Synergy
(iii) Risky Shift
(iv) Groupthink
(v) Conformity
A project team is engaged in a risk assessment process prior to the execution of a major project. One risk is assessed to be of low impact but medium likelihood (probability). In these circumstances the appropriate response is:
Which of the following represents the three steps from Lewin's three-step model?
Which of the following are classed as part of the move stage of Lewin's model of change?
Select ALL that apply.
An organisation facing difficult business conditions as a result of strong competition is aware of the need to improve its performance in bringing new products to market.
The director is aware of conflicting problems the organisation faces in its approach to new product development between the marketing department and the research and development department.
Which term best describes this type of conflict?
JJ is the project manager implementing a new software system in the customer services department of a large manufacturing organisation.
As part of the new ways of working, JJ is introducing changes to the working hours of the customer services team.
The customer services team is not happy with the changes and is complaining that it does not report to JJ, so why should it have to adapt its working hours.
This is an example of:
Which of the following best describes the purpose of Michael Porter's Five Forces model?
X is a major energy company and has discovered substantial onshore shale gas reserves in a rural part of the country. With new "fracking" technology, underground gas production could be profitable, provide jobs for local people and boost the local economy. This would require the purchase of large areas of land, without which the projects could not proceed.
Although local landowners were generally pleased to sell land to X at high prices, the reactions of local residents were less favourable as they were very concerned about the environmental impact.
Although their powers were limited, their influence on local councils was more significant. Every new fracking site was subject to strict planning controls and local councils controlled this process.
Using Mendelow's stakeholder management theory, which stakeholder group should be categorised as high interest/low power - with a strategy of "keep informed" (unless their power and influence start to increase)?
Because of the severity of actions of the employer an employee takes the decision to resign. This could be classed as which of the following?
TESTED 22 Feb 2025
