PEGACPLSA88V1 VCE Exam Download

When the GetNextWork_WorkBasketUrgencyThreshold setting is overridden, the system behavior changes as follows:

Urgency Threshold: The system will search for assignments in the work queue that have an urgency higher than the specified threshold value. This means that only the assignments meeting or exceeding this urgency level will be considered for processing.

Filtering Assignments: This filtering ensures that only the most urgent tasks are prioritized and assigned, improving efficiency and focus on critical work items.

References: Pega Platform documentation on GetNextWork and system settings.

Custom Split-for-Each Process Step:

In the case designer, add a new step in the Processing stage where you need to create child cases.

Select the "More" option and then "Split for Each".

Configure the split to create a separate child case for each item in the page list property.

Configure Data Propagation:

Ensure that data from the parent case is propagated to each child case.

In the case designer, go to the data propagation settings and map the relevant properties from the parent case to the child cases.

Use Page List Property:

Create a page list property in the parent case to store the list of suspected fraudulent charges.

Configure the case type to iterate over this page list property when creating child cases.

References:

Pega Academy: Implementing Case Management.

Pega Documentation: Split-For-Each and Data Propagation.

Step by Step Comprehensive Detailed Explanation with References:To perform extensive analysis on work party information while minimizing impact on case workers:

Configure a reports database for the Class Group and Index WorkPartyUri Data Admm DB-Table records (B): Setting up a separate reports database helps offload reporting activities from the transactional database, reducing the load on the operational system.

Use BIX to export Case and related Work Party data to a data warehouse (D): BIX (Business Intelligence Exchange) can be used to export data in bulk to a data warehouse where extensive analysis can be performed without affecting the performance of the operational Pega applications.

References:

Pega Reporting: Using a Reports Database

Pega BIX: Business Intelligence Exchange

When deciding between using a Wait shape or an assignment with an SLA in a Pega case flow:

Assignment with SLA (C):

An assignment with an SLA is preferred when there is a requirement to adjust the case urgency at the time of assignment creation. SLAs allow you to specify goals, deadlines, and escalation actions that can modify the urgency of the case.

This approach is suitable when you need to ensure that the case is handled within a certain timeframe and that the urgency can dynamically change based on business rules.

References:

Pega Case Management Best Practices

Pega SLA Configuration Guide