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Question 16

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.

MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.

Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

Options:

Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.

Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.

Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.

Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

Question 17

BigCo is planning an update to JVM settings on all production nodes at the of the month. The production application supports high availability.

To ensure that users can continue working without distribution while the JVM changes are in process, select and move all of the following tasks to the Task List Order column arrange then correct order.

Options:

Question 18

A form listing nearby restaurants has four columns:

Restaurant name

Restaurant location

Thumbnail image of the seating area

Make reservation (check box)

You want to ensure that users have the information they need to make a reservation regardless of screen size. When viewed on a small screen, you do not need to display images.

What three configuration steps do you take to support this requirement? (Choose three.)

Options:

Set the importance of the Make reservation column to Primary.

Set the importance of the Restaurant name column to Primary.

Set the importance of the image column to Other.

Set the importance of the image column to Secondary.

Set the importance of the Restaurant location and Make reservation columns to Secondary.

Set the importance of the Restaurant name and Make reservation columns to Primary.

Question 19

A System Architect wants to save the results from running a data page as an automated test. The System Architect reports that the system cannot save the test definition.

What is the reason?