Passed Exam Today Community-Cloud-Consultant

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Question 20

What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:• Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.• A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.• Customer users must be able to collaborate with all Community users.

Options:

Create a Sharing Set on the Case object.

Enable Super User access for customer users.

Select the Community User Visibility checkbox.

Set up Delegated Admin access for customer users.

Question 21

Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?

Choose 3 answers

Options:

Any community member can pin a post to the top of the feed

The person who posted the question can select the best answer

The person who answered the question can select the best answer

An authorised user can pin a post to the top ofthe feed

The community moderator can select the best answer

Question 22

Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?

Options:

Install the Community Page Manager from the AppExchange

Create a new page from in the Community Manager

Create a new page in the Community Builder

Clone an existing page in the Community Builder

Ask your developer to create a new Visualforce Page

Question 23

Universal Containers needsemployees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.

What should the Salesforce Admin do to give employees access to the CustomerCommunity?