Last Attempt CQE Questions

In Six Sigma projects, the phases are defined by DMAIC (Define, Measure, Analyze, Improve, Control).

Control:

Ensures the improvements are sustained over time but does not primarily focus on implementing the solutions.

Define:

Focuses on defining the problem and project scope.

Improve:

This phase is where solutions are developed and implemented based on the analysis.

Verified causes identified in the analysis phase are used to create solutions during the improve phase.

Measure:

Involves quantifying the problem but not implementing solutions.

References: Six Sigma methodologies and project management resources.

The quality policy sets the overall intentions and direction of an organization regarding quality, as formally expressed by top management.

It should be developed by the executive level of management to ensure alignment with the company’s strategic goals and to demonstrate commitment to quality.

Involvement of top management ensures that the policy is authoritative and can drive the entire organization towards quality objectives.

References: ISO 9001:2015 and the ASQ "Quality Management Systems Handbook" emphasize the role of top management in developing the quality policy.