What type of audit should be used to determine how well an organization's activities conform to its quality program?
The table below shows the results of inspecting 3,752 items. On the basis of this information, a Pareto chart would show what cumulative percent of nonconformities by the end of the third operation?
Order of OperationNumber of Nonconforming ItemsPercent of Nonconforming ItemsPercent of Nonconformities
1-3729.9%55.0%
2nd1564.2%23.3%
3 rd782.1%11.7%
4*501.3%7.2%
5th200.5%2.8%
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Several units from a random sample of units produced on Line 3 were found to be defective. Which of the following actions should be taken next?
A customer rates its suppliers for which of the following reasons?