There is a strong correlation between process maturity and defect rates. As the process maturity level increases, the defect rate decreases.
Prior to TQM, the distinction between “little-Q” and “big-Q” was given by:
Checking if a date field on a screen gives an error on entering February 29 is an example of:
Audits can be performed by the individuals involved in conducting the work.
TESTED 21 Nov 2024
