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Question 20

Universal Containers (UC) is sending Invoice data from an external ERP system into their Salesforce org. Management is worried about data storage in their org, and after some analyses, they have identified the ERP Invoice records responsible for over 40% of the data storage. Their current business process does not require a Salesforce user to edit these records, so they can be read-only.

What recommendation should a Solution Architect make in order to reduce the storage size in Salesforce and still be able to access the ERP Invoice records in Salesforce?

Options:

A.

Use Change Data Capture to sync Invoice records

B.

Build a custom solution to view the ERP Invoice records in Salesforce

C.

Use Platform Events to sync Invoice record changes

D.

Use Salesforce Connect/External Objects (with custom Apex adapters)

Question 21

Northern Trail Outfitters (NTO) recently implemented the Service Cloud Connector between B2C Commerce and Service Cloud. They released a new feature that allows customers to add their favorite National Park to their profile. After an attempt to help a customer, a

service agent informs the Director of IT that they cannot see or update the new National Park value on the profile in the Service Cloud console.

What should the Solution Architect keep in mind to avoid data exchange issues after implementation?

Options:

A.

Check the fieldMapping custom settings in Service Cloud to confirm the nationalParks attribute was mapped from the Commerce Profile to the Service Contact

B.

Check the field-level security for nationalParks is set to read only

C.

Check that the nationalParks value was added to the Profile Custom Object in B2C Commerce

D.

Check that the nationalParks value is defined in the json of the B2C Commerce Customer Data API

Question 22

A single-brand client is implementing a Salesforce multi-cloud solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. They have licenses for over 100 Service Cloud sandboxes, one B2C Commerce realm with on-demand sandboxes, and three Marketing Cloud production business units. The client wants to understand the environment, development, and automation deployment strategy for the implementation.

Which two recommendations should a Solution Architect make in the discovery session?

Choose 2 answers

Options:

A.

Run load testing in B2C Commerce pre-launch against the production instance connected to a full copy sandbox in Service Cloud

B.

Use Marketing Cloud business units as testing environments

C.

Use a single Marketing Cloud instance to connect to multiple Service Cloud environments using Marketing Cloud Connect for each business unit

D.

Use a Service Cloud partial copy sandbox to provide better performance than a developer pro sandbox as well as a normal sandbox

Question 23

A company uses Service Cloud and B2C Commerce and now wants to enable the ‘Order on Behalf of functionality on its storefront.

Which two actions should a Solution Architect take to ensure agents can use the ‘Order on Behalf of’ functionality?

Choose 2 answers

Options:

A.

Apply the "Order on Behalf of permission set to Service Cloud users.

B.

Verify that the permissions for the B2C Commerce account support ‘Order on Behalf of’.

C.

Verify that agents have a user record in Service Cloud and an account created in B2C Commerce.

D.

Configure agents to use SSO between B2C Commerce and Service Cloud.

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Exam Name: Salesforce Certified B2C Solution Architect (SU24)
Last Update: Dec 22, 2024
Questions: 151
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