CRT-271 Exam Results

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Question 20

Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

Options:

Turn off Portal User Visibility under Sharing Settings

Enable super user access for each partners community role

Update the internal user record to private under sharing settings

Uncheck community user visibility under sharing settings

Question 21

Universal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers

Select one or more of the following:

Options:

Sender's email address

Logo

Email format

Fonts

Footer text

Question 22

Universal Containers is building a community to drive channel sales. They have 2000 partner accounts. The high level capabilities for their partners are as follows: • Partner users should NOT be able to access accounts and cases that they do NOT have access to. • A Partner User must be able to create cases for all accounts in their account hierarchy irrespective if they are parent or child account. • Partner users must be able to collaborate within the private groups they are members of. What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

Options:

Develop an Apex Managed Sharing Rule on the Account and Case Object

Configure an Owner -based Sharing Rule on the Account and Case Object

Set External User Organization Wide Defaults to Private on the Account and Case Object

Create a Criteria -based Sharing Rule with read/write access on the Account and Case Object

Question 23

Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Base in all of these Communities. Which step should the Community Cloud consultant take to meet this requirement?

Select one or more of the following: