When should you use the templates provided in the Data Workbench?
Which of these objects are NOT associated with SAP Jam groups?
A maintenance plan is created with the condition "Every 5 weeks". Based on this condition, a ticket is created on
March 1, but ticket processing is delayed.
Which option should you enable on the ticket template to avoid creation of multiple tickets?
Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note: There are 2 correct answers to this question.