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CSQA Exam Dumps - Software Certifications Software Certification Questions and Answers

Question # 14

As the continuum of work processes move or evolve towards creative processes, the mix of written procedures and people skills change.

Options:

A.

True

B.

False

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Question # 15

Identify the correct sequence of the 'Management Cycle'.

Options:

A.

Plan-Do-Act-Check

B.

Check-Act-Plan-Do

C.

Plan-Check-Do-Act

D.

Plan-Do-Check-Act

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Question # 16

At a minimum, the acceptance test for contracted software should validate:

Options:

A.

The documentation is consistent with the software execution

B.

The documentation is understandable

C.

Users will be adequately trained in the software

D.

It is operable within the operational constraints of the organization

E.

All of the above

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Question # 17

As per Deming's principle 'improve supervision', which one of the following should be discouraged?

Options:

A.

Supervisor calls the worker's attention to every defect

B.

Supervisor has more time to help people on the job

C.

Supervisor uses statistical methods

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Question # 18

Which of the following types of testing is considered Dynamic Testing?

Options:

A.

Code Inspections

B.

System Reviews

C.

Code Analyzers

D.

Unit Testing

E.

Checklists

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Question # 19

What is the risk that an organization faces if management does not take action to alter the risk's likelihood or impact?

Options:

A.

Risk Management

B.

Risk Appetite

C.

Enterprise Risk Management

D.

Residual Risk

E.

Inherent Risk

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Question # 20

Good quality management principles state that any organization committed to quality should define its vision, values, and goals. For each of these: a) define the term; b) list who establishes the item (use job title); and c) give a brief example of the item.

Type your answer in the box provided. Use options on the box toolbar to edit your response as needed before moving to the next question.

Options:

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Question # 21

Therapeutic Listening is when the listener is:

Options:

A.

Directed at selecting specific pieces of information

B.

Gathering the complete message with minimal distortion

C.

Sympathetic to the speaker's point of view

D.

Performing an analysis of what the speaker said

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Question # 22

Process mapping identifies or maps relationships with all the below mentioned activities except?

Options:

A.

Between processes and the organization's mission and goals

B.

Its process exit criteria and work products

C.

Its deliverables (products and services)

D.

Its functional units or roles (people)

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Question # 23

The objective of a Pareto Chart is to:

Options:

A.

Show the present value of money

B.

Identify the cause of problems

C.

Rank the cause of problems by frequency

D.

Determine the return on investment

E.

Show the root cause of problems

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Exam Code: CSQA
Exam Name: CSQA Certified Software Quality Analyst
Last Update: Feb 23, 2025
Questions: 471
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