CRISC Exam Dumps - Isaca Certification Questions and Answers

The type of risk that is most likely to materialize as a result of allowing several employees to retire early in order to avoid layoffs is institutional knowledge loss, as it represents the loss of valuable information, experience, and expertise that the employees have accumulated over time, and that may not be easily transferred or replaced. Confidentiality breach, intellectual property loss, and unauthorized access are not the most likely types of risk, as they are more related to the security, ownership, or access of information, respectively, rather than the retention or transfer of knowledge. References = CRISC Review Manual, 7th Edition, page 100.

Implementing an emergency change authorization process is the best control for an organization that allows programmers to change production systems in emergency situations, because it helps to ensure that the changes are justified, approved, documented, and tested before they are implemented, and that they are monitored and reviewed after they are implemented. An emergency change is a change that is required to resolve or prevent a critical issue or incident that may affect the availability, performance, or security of the production systems. A production system is a system that is used to support or enable the operational or business functions or processes of the organization. An emergency change authorization process is a process that defines the roles and responsibilities, criteria and procedures, and tools and techniques for managing and controlling the emergency changes. Implementing an emergency change authorization process is the best control, as it helps to minimize the risks and impacts of the emergency changes, and to maintain the integrity and reliability of the production systems. Periodically reviewing operator logs, limiting the number of super users, and reviewing the programmers’ emergency change reports are all possible controls for an organization that allows programmers to change production systems in emergency situations, but they are not the best control, as they do not provide a comprehensive and consistent approach to the emergency change management. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.1, page 208

The second line of defense is responsible for challenging the risk decision making of the first line of defense, which is the business process owners and managers. The second line of defense also provides oversight, guidance, and support to the first line of defense in implementing and maintaining effective risk management practices. The second line of defense includes functions such as risk management, compliance, quality assurance, and internal audit. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.2: IT Risk Management Roles and Responsibilities, Page 14.

The most important consideration when selecting KPIs for control monitoring is that the source information is consistently available, meaning that it can be obtained regularly, reliably, and timely from the same or equivalent data sources. This ensures that the KPIs can measure the performance of the controls over time and across different units or functions, and provide meaningful and comparable results. Source information that is acquired at stable cost, tailored by removing outliers, or readily quantifiable are also desirable, but not as essential as consistency.

References:

•ISACA, Risk IT Framework, 2nd Edition, 2019, p. 751

•ISACA, Performance Measurement Metrics for IT Governance2

 A deterrent control is a type of control that has been implemented by displaying a poster that reads “Anyone caught taking photographs in the data center may be subject to disciplinary action.”, as it aims to discourage or prevent unauthorized or malicious activities by warning the potential perpetrators of the consequences or sanctions. The other options are not the correct types of control, as they are more related to the correction, detection, or prevention of unauthorized or malicious activities, respectively, rather than the deterrence of unauthorized or malicious activities. References = CRISC Review Manual, 7th Edition, page 154.

Restricting access to the risk register on a need-to-know basis is important because it contains vulnerabilities and threats that could expose the organization to potential harm or loss if they are disclosed or exploited by unauthorized parties. The risk register is a tool that captures and documents the risk identification, analysis, evaluation, and treatment processes1. The risk register contains sensitive information such as the sources and causes of risk, the potential impacts and consequences of risk, the likelihood and frequency of risk occurrence, and the risk response actions and plans1. If this information is accessed by unauthorized parties, such as competitors, hackers, or malicious insiders, they could use it to launch attacks, sabotage operations, or gain an unfair advantage over the organization. Therefore, access to the risk register should be limited to those who have a legitimate need and authorization to view, modify, or use the information, such as the risk owners, managers, or practitioners

The primary concern is the immediate risk of undetected threats due to missing endpoint protection. Addressing this ensures the organization's ability to detect and respond to security incidents, aligning withIncident Detection and Responseprinciples.

Greatest Privacy Risk:

Jurisdictional Challenges: Processing personal data in an offshore location often involves dealing with different legal and regulatory requirements, which can complicate compliance with data privacy laws such as GDPR or CPRA.

Data Transfer Risks: Even with a data sharing agreement, the protection and enforcement of privacy rights can be less stringent in the offshore location compared to the home jurisdiction. This can lead to increased risks of data breaches and misuse.

Enforcement Difficulties: If privacy violations occur, enforcing legal actions across borders can be challenging, potentially leading to inadequate redress for affected individuals.

Comparison with Other Options:

Privacy Risk Awareness Training Not Conducted: This is a significant risk but can be mitigated relatively quickly with proper training programs.

Privacy Not Incorporated into Risk Management Framework: While critical, the risk can be managed by integrating privacy into the framework without immediate severe consequences.

Remote Work by Staff with Access to Personal Data: This introduces risks related to secure access and data protection but can be managed with proper security controls.

Best Practices:

Data Sovereignty Considerations: Ensure data is processed in jurisdictions with strong privacy laws that align with the organization's regulatory requirements.

Regular Audits and Assessments: Conduct regular audits of data processing practices in offshore locations to ensure compliance with data privacy agreements.

Legal Safeguards: Establish robust legal safeguards and contracts to enforce data protection standards across jurisdictions.

References:

CRISC Review Manual: Discusses the challenges and risks associated with cross-border data processing and the importance of aligning with local privacy regulations .

ISACA Guidelines: Highlight the need for comprehensive risk assessments and robust legal agreements when dealing with offshore data processing .

Using a common risk taxonomy is the most important factor to consider when creating a separate IT risk register for a large organization with regard to the existing corporate risk register, as it ensures consistency, clarity, and alignment of the IT risk identification, classification, and reporting with the corporate risk management framework and strategy. Leveraging business risk professionals, relying on generic IT risk scenarios, and describing IT risk in business terms are not the most important factors, as they are more related to the resources, inputs, or outputs of the IT risk register, respectively, rather than the structure or format of the IT risk register. References = CRISC Review Manual, 7th Edition, page 100.

 Understanding Risk Analysis:

Risk analysis involves identifying potential risks associated with a new application and assessing their likelihood and impact on the organization.

It provides a detailed understanding of the potential threats, vulnerabilities, and consequences, enabling informed decision-making.

 Steps in Conducting a Risk Analysis:

Identify Risks:Determine what risks could arise from the new application, including security vulnerabilities, compliance issues, and operational disruptions.

Assess Risks:Evaluate the likelihood and impact of each identified risk. This includes both qualitative and quantitative assessments.

Prioritize Risks:Rank the risks based on their assessed impact and likelihood to focus on the most significant threats first.

 Importance of Risk Analysis:

Provides senior management with a comprehensive view of the risks involved, enabling them to make informed decisions about proceeding with the application.

Helps in developing mitigation strategies to address the identified risks.

 Comparing Other Options:

Perform an Audit:Audits are useful for evaluating existing controls but are not the first step in assessing risks for a new application.

Develop Risk Scenarios:This is part of the risk analysis process but comes after identifying and assessing risks.

Perform a Cost-Benefit Analysis:Important for decision-making but follows the initial risk analysis to understand potential impacts.

 References:

The CRISC Review Manual emphasizes the importance of conducting a risk analysis to understand and manage risks associated with new applications (CRISC Review Manual, Chapter 2: IT Risk Assessment, Section 2.2.1 Conducting Risk Analysis)​​.

Key control indicators (KCIs) are metrics that measure the performance and effectiveness of the controls that are implemented to mitigate the risks. KCIs can help to monitor the status and health of the controls, as well as to identify any issues or gaps that need to be addressed. The primary reason to adopt KCIs in the risk monitoring and reporting process is to provide assessments of mitigation effectiveness, meaning that they can help to evaluate how well the controls are reducing the risk exposure and achieving the desired outcomes. KCIs can also help to support the risk management decision making and improvement actions, as well as to demonstrate the value and benefits of the controls. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1.2, p. 115-116

 The best course of action for a newly hired risk practitioner who finds that the risk register has not been updated in the past year is to identify changes in risk factors and initiate risk reviews. This would help the risk practitioner to update the risk register with the current and relevant information on the risks facing the enterprise, such as their sources, drivers, indicators, likelihood, impact, and responses. It would also help the risk practitioner to evaluate the effectiveness of the existing controls, and to identify any new or emerging risks that need to be addressed. Identifying changes in risk factors and initiating risk reviews would enable the risk practitioner to maintain the accuracy and completeness of the risk register, and to provide valuable input for the risk management process. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.1.1, page 2271

According to the CRISC Review Manual, the organization’s culture is the most critical element to maximize the potential for a successful security implementation, because it influences the behavior, attitude, and perception of the stakeholders towards security. The organization’s culture includes the values, beliefs, norms, and practices that are shared by the members of the organization. A positive and supportive culture can foster the awareness, commitment, and collaboration of the stakeholders in achieving the security objectives and complying with the security policies and standards. The other options are not the most critical elements, as they are less influential or less challenging than the organization’s culture. The organization’s knowledge is the collective understanding and expertise of the organization regardingsecurity, which can be enhanced through training and education. Ease of implementation is the degree of difficulty and complexity of implementing security, which can be reduced by using appropriate methods and tools. Industry-leading security tools are the best-in-class solutions and technologies that can provide effective and efficient security, which can be acquired through market research and evaluation. References = CRISC Review Manual, 7th Edition, Chapter 1, Section 1.3.1, page 32.

The data owner is the person who has the authority and responsibility to classify, label, and protect the information assets of the organization. The data owner is accountable for the risk of potential loss of confidential information, as they are the ones who determine the level of protection and access required for the data. The risk manager is responsible for identifying, assessing, and mitigating the risks that may affect the organization, but they are not accountable for the data itself. The end user is the person who uses the information assets for their operational tasks, but they are not accountable for the data protection or classification. The IT department is responsible for providing the technical support and infrastructure for the information assets, but they are not accountable for the data ownership or risk management. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: Data Classification, p. 69-70.

The most appropriate key risk indicator (KRI) for backup media that is recycled monthly is the percentage of failed restore tests. A KRI is a metric that measures the likelihood or impact of a risk, and provides an early warning signal of a potential risk event. The percentage of failed restore tests is a KRI that reflects the quality and reliability of the backup media, and indicates the possibility of data loss or corruption. A high percentage of failed restore tests would suggest that the backup media is not functioning properly, and that the risk of data unavailability is increasing. Therefore, this KRI would help the risk practitioner to monitor the risk and take corrective actions as needed. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.2, page 235.

A maturity model is a framework that describes the stages or levels of development and improvement of a certain domain, such as a process, a function, or an organization. A maturity model is most useful to an organization when it provides a reference for progress, meaning that it helps the organization to assess its current state, identify its strengths and weaknesses, set its goals and objectives, and measure itsperformance and improvement over time. A maturity model can also help the organization to compare itself with best practices and standards, but benchmarking against other organizations is not its primary purpose. A maturity model can also help the organization to manage its risks, but defining a qualitative measure of risk or providing risk metrics is not its main function. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.2.1, p. 118-119

Classifying IT assets during a risk assessment is a process of assigning values to the IT assets based on their importance, sensitivity, and criticality to the enterprise. The best reason to classify IT assets is todetermine the appropriate level of protection that each IT asset requires, based on its value and the potential impact of its loss or compromise. This helps the enterprise to allocate resources and implement controls that are proportional to the risk exposure of the IT assets, and to optimize the cost and benefit of risk mitigation. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 233. CRISC by Isaca Actual Free Exam Q&As, Question 9. CRISC Sample Questions 2024, Question 233. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 233.

The best recommendation for a risk practitioner when an employee lost a personal mobile device that may contain sensitive corporate information is to initiate a remote data wipe. A remote data wipe is a process of erasing the data stored on a device remotely, using a command sent over a network or a wireless connection. A remote data wipe can help to prevent the unauthorized access, use, disclosure, or theft of the sensitive corporate information, and to minimize the potential impact of the loss on the enterprise’s reputation, operations, and compliance. A remote data wipe can also help to comply with the data breach notification laws and regulations, and to reduce the legal liability and penalties. Conducting a risk analysis, invoking the incident response plan, and disabling the user account are not as immediate and effective as initiating a remote data wipe, as they do not address the primary risk of data exposure and loss. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217.

A data protection management plan is a document that outlines how an organization will protect its sensitive data from unauthorized access, use, disclosure, or loss. A data protection management plan should include the following components1:

The scope and objectives of the data protection management plan, and how it aligns with the organization’s data protection policy and strategy

The roles and responsibilities of the data protection team and other stakeholders, and how they will communicate and coordinate

The data protection risks and threats that the organization faces, and how they will be assessed and prioritized

The data protection controls and measures that the organization will implement and maintain, and how they will be monitored and evaluated

The data protection incidents and breaches that the organization may encounter, and how they will be reported and resolved

The data protection training and awareness programs that the organization will provide and conduct, and how they will be measured and improved

The first step that should be done when developing a data protection management plan is to identify critical data. This means that the organization should:

Define what constitutes sensitive data in the organization, such as personal data, confidential data, or regulated data

Identify and classify the sensitive data that the organization collects, processes, stores, or transfers, and assign appropriate labels or tags

Determine the value and importance of the sensitive data to the organization and its stakeholders, and the potential impacts or consequences of data loss or compromise

Map the data flows and locations of the sensitive data within the organization and across its partners or vendors, and document the data lifecycle stages and activities

By identifying critical data, the organization can:

Establish a clear and consistent understanding of the data protection scope and objectives, and ensure that they are relevant and realistic

Provide a comprehensive and accurate data inventory that can support the data protection risk assessment and control implementation

Identify and prioritize the data protection needs and requirements of the organization and its stakeholders, and align them with the data protection laws and standards

Communicate and report the data protection status and performance to the stakeholders and regulators, and ensure transparency and accountability

References = Guide to Developing a Data Protection Management Programme

 The control owner is the person who has the authority to approve an exception to a control. A control is a policy, procedure, or technical measure that is implemented to prevent or mitigate a risk. A control owner is responsible for the design, implementation, operation, and maintenance of the control, as well as for monitoring and reporting its performance and effectiveness. A control owner is also accountable for the approval of any changes or exceptions to the control, based on the risk assessment and business justification. An information security manager, a risk owner, and a risk manager are not the best choices, as they do not have the same level of authority, responsibility, and knowledge as the control owner in relation to the control. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 35.

The risk management process is the systematic and continuous process of identifying, analyzing, evaluating, and treating the risks that may affect the organization’s objectives, operations, or assets1. The risk management process should be aligned with the organization’s overall risk management framework and strategy, and support the organization’s value creation and protection2.

Having the risk management process reviewed by a third party is a good practice that can provide various benefits for the organization, such as:

Enhancing the credibility and reliability of the risk management process and outcomes

Identifying and addressing any weaknesses, gaps, or errors in the risk management process and controls

Providing independent and objective feedback and recommendations for improving the risk management process and performance

Ensuring compliance with the relevant laws, regulations, and standards for risk management3

Among the four options given, the primary reason to have the risk management process reviewed by a third party is to obtain an objective view of process gaps and systemic errors. This means that the third party can help to:

Assess the adequacy and effectiveness of the risk management process and its alignment with the organization’s risk appetite and tolerance

Detect and report any inconsistencies, inefficiencies, or inaccuracies in the risk identification, analysis, evaluation, or treatment activities

Identify and prioritize the root causes and consequences of the process gaps and systemic errors, and their impact on the organization’s risk exposure and acceptance

Suggest and implement corrective or preventive actions that can resolve or mitigate the process gaps and systemic errors, and prevent their recurrence

References = Risk Management Process - ISO 31000, Enterprise Risk Management - Wikipedia, How to Select a Third-Party Risk Management Framework

 A risk practitioner is preparing a report to communicate changes in the risk and control environment, such as new or emerging risks, changes in risk levels, risk responses, or control effectiveness. The best way to engage stakeholder attention is to include a summary linking information to stakeholder needs, meaning that the report should highlight the key points and findings that are relevant and important for the stakeholder’s role, responsibility, and interest. The summary should also explain how the information affects the stakeholder’s objectives, expectations, and decisions. The summary should be concise, clear, and compelling, and should capture the stakeholder’s attention and interest. The report can also include detailed deviations from industry benchmarks, a roadmap to achieve operational excellence, or an option to publish the report on-demand for stakeholders, but these are not the best ways to engage stakeholder attention, as they may not be directly related to the stakeholder’s needs or may overwhelm the stakeholder with too much information. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.1, p. 124-125

 The best key performance indicator (KPI) to measure the effectiveness of a disaster recovery test of critical business processes is the percentage of processes recovered within the recovery time and point objectives. Recovery time objective (RTO) is the maximum acceptable time period within which a business process or an IT service must be restored after a disruption. Recovery point objective (RPO) is the maximum acceptable amount of data loss measured in time before the disruption. The percentage of processes recovered within the RTO and RPO indicates how well the disaster recovery test meets the business continuity and recovery requirements and expectations, and how effectively the disaster recovery plan and procedures are executed. The percentage of processes recovered within the RTO and RPO canalso help to identify the gaps, weaknesses, and opportunities for improvement in the disaster recovery capabilities. Percentage of job failures identified and resolved during the recovery process, number of current test plans and procedures, and number of issues and action items resolved during the recovery test are not as good as the percentage of processes recovered within the RTO and RPO, as they do not directly measure the achievement of the recovery objectives, and may not reflect the actual impact and performance of the disaster recovery test. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 130.

 A compensating control is a temporary or alternative control that is implemented when the primary control for mitigating a risk is not feasible or available. A compensating control should provide a similar level of protection and assurance as the primary control, and should be aligned with the risk appetite and tolerance of the organization. The risk practitioner’s best course of action when a compensating control needs to be applied is to obtain the risk owner’s approval. The risk owner is the person who has the authority and accountability for managing a specific risk, and who is responsible for ensuring that the risk is within the acceptable level. The risk practitioner should consult with the risk owner to explain the situation, proposethe compensating control, and seek their approval before implementing it. This way, the risk practitioner can ensure that the compensating control is appropriate, effective, and acceptable for the risk owner, and that the risk owner is aware of and agrees with the change in the risk treatment. The other options are not the best course of action, as they do not involve the risk owner’s approval or input. Recording the risk as accepted in the risk register implies that the risk is not treated or reduced, which may not be the case with a compensating control. Informing senior management may be a good practice, but it does not ensure that the risk owner is involved or agrees with the compensating control. Updating the risk response plan may be a necessary step after implementing the compensating control, but it does not require the risk owner’s approval or consultation. References = 5 Key Risk Mitigation Strategies (With Examples), Risk Management 101: Process, Examples, Strategies

The best way to ensure the effective decision-making of an IT risk management committee is to enroll key stakeholders as members. Key stakeholders are the individuals or groups who have an interest or influence in the IT risk management process, such as business owners, senior management, IT managers, auditors, regulators, customers, and suppliers. By involving key stakeholders in the IT risk management committee, the committee can benefit from their diverse perspectives, expertise, and experience, and ensure that the IT risk management decisions are aligned with the business objectives, priorities, and expectations. Key stakeholders can also provide valuable input, feedback, and support for the IT risk management activities, and help communicate and implement the IT risk management decisions across the organization. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 36.

Maturity models are tools that help organizations assess and improve their risk management processes and capabilities. They provide a set of criteria or standards that define different levels of maturity, from ad-hoc to innovative. The primary objective of using maturity models in risk management is to enable strategic alignment, which means ensuring that the risk management activities and objectives are consistent with and support the organization’s mission, vision, values, and goals. By using maturity models, organizations can identify their current level of risk management maturity, compare it with their desired level, and plan and implement actions to close the gap. This way, they can align their risk management practices with their strategic direction and priorities, and enhance their performance and value creation. References = How to Use a Maturity Model in Risk Management — RiskOptics - Reciprocity, Using a Maturity Model to Assess Your Risk Management Program, How to Use a Risk Maturity Model to Level Up · Riskonnect

The most important factor when developing risk scenarios is obtaining input from key stakeholders. A risk scenario is a description of a possible event or situation that could affect the enterprise’s objectives, processes, or resources. Obtaining input from key stakeholders, such as business owners, process owners, subject matter experts, or external parties, helps to ensure that the risk scenarios are realistic, relevant, and comprehensive. It also helps to identify the sources, drivers, indicators, likelihood, impact, and responses of the risk scenarios, and to align them with the enterprise’s risk appetite and tolerance. Obtaining input from key stakeholders also fosters a collaborative and participatory approach to risk management, and enhances the risk awareness and ownership among the stakeholders. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.3, page 621

Executive management should be primarily responsible for establishing an organization’s IT risk culture, as they have the authority and accountability to define and communicate the vision, mission, values, and objectives of the organization, and to set the tone and direction for the IT risk management and control processes. Executive management is the highest level of management in an organization, and it consists of the board of directors, the chief executive officer (CEO), and other senior executives. Executive management is responsible for the strategic planning and decision making of the organization, and for ensuring the alignment of the organizational strategy and objectives with the stakeholder expectations and requirements.

Executive management should be primarily responsible for establishing an organization’s IT risk culture by providing the following benefits:

It demonstrates the leadership and commitment of the executive management to the IT risk management and control processes, and to the achievement of the organizational strategy and objectives.

It influences and motivates the behavior and attitude of the staff and managers towards IT risk management and control, and fosters a culture of risk awareness, ownership, and accountability across the organization.

It defines and communicates the IT risk appetite and tolerance of the organization, and guides and supports the development and implementation of the IT risk policies, standards, and procedures.

It allocates and monitors the resources and performance of the IT risk management and control processes, and ensures the effectiveness and efficiency of the IT risk governance and oversight.

The other options are not the primary choices for establishing an organization’s IT risk culture. Business process owner is the person who has the responsibility and authority over the design, execution, and performance of a specific business process, and they are accountable for the risks and controls associated with their process, but they do not have the overall or strategic responsibility for the IT risk culture. Risk management is the function or department that is responsible for managing and monitoring the IT risk management and control processes, and for providing advice and guidance to the executive management and the business units, but they do not have the ultimate or final responsibility for the IT risk culture. ITmanagement is the function or department that is responsible for managing and maintaining the IT operations and security, and for supporting the IT risk management and control processes, but they do not have the highest or broadest responsibility for the IT risk culture. References = Risk Culture - Open Risk Manual, IT Risk Resources | ISACA, The 6 key elements to creating and maintaining a good risk culture

An IT risk register is a document that records and tracks the identified IT risks, their likelihood, impact, and mitigation strategies. It is a living document that needs to be updated regularly to reflect the current risk profile of the organization. One of the situations that would require updates to the IT risk register is the discovery of an ineffectively designed key IT control, as this would increase the likelihood or impact of the related IT risk. Management review of key risk indicators (KRIs), changes to the team responsible for maintaining the register, and completion of the latest internal audit are not reasons to update the IT risk register, as they do not affect the identified IT risks or their mitigation strategies. References = [CRISC Review Manual (Digital Version)], page 97; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 198.

A data privacy officer is a role that is responsible for ensuring that the organization complies with the applicable laws, regulations, and standards regarding the collection, processing, storage, and disclosure of customer data1. A data privacy officer is also responsible for developing and implementing policies, procedures, and controls to protect the privacy and security of customer data, and to prevent or mitigate the risk of customer data loss2. A data privacy officer is the most helpful role in providing a high-level view of risk related to customer data loss, because:

A data privacy officer has the knowledge and expertise of the legal and ethical requirements and best practices for customer data protection, and can identify and assess the potential threats and vulnerabilities that may compromise customer data3.

A data privacy officer has the authority and accountability to oversee and monitor the customer data lifecycle, and to ensure that the organization follows the principles of data minimization, purpose limitation, accuracy, integrity, confidentiality, and accountability4.

A data privacy officer has the visibility and communication skills to report and advise the management and other stakeholders on the customer data risk profile, and to recommend and implement appropriate risk responses and improvement actions5.

The other options are not the most helpful roles in providing a high-level view of risk related to customer data loss, because:

A customer database manager is a role that is responsible for designing, developing, maintaining, and optimizing the database systems that store and manage customer data6. A customer database manager may have some technical skills and knowledge to protect the customer data from unauthorized access, modification, or deletion, but may not have the comprehensive or holistic view of the customer data risk, as they may focus only on the database level, and not on the organizational or regulatory level.

A customer data custodian is a role that is responsible for handling, processing, and storing customer data according to the instructions and permissions of the data owner7. A customer data custodian may have some operational duties and responsibilities to safeguard the customer data from accidental or intentional loss, damage, or disclosure, but may not have the strategic or analyticalview of the customer data risk, as they may follow only the predefined rules and procedures, and not the risk management principles and practices.

An audit committee is a group of independent directors or members that is responsible for overseeing and evaluating the organization’s financial reporting, internal control, and audit functions. An audit committee may have some oversight and assurance roles and responsibilities to review and verify the organization’s compliance and performance regarding customer data protection, but may not have the direct or proactive view of the customer data risk, as they may rely only on the audit reports and findings, and not on the risk assessment and analysis.

References =

Data Privacy Officer - CIO Wiki

What is a Data Protection Officer (DPO)? - Definition from Techopedia

Data Privacy Officer: Roles and Responsibilities - ISACA

Data Protection Principles - CIO Wiki

Data Privacy Officer: How to Be One and Why You Need One - ISACA

Database Manager - CIO Wiki

Data Custodian - CIO Wiki

[Audit Committee - CIO Wiki]

User recertification is the most effective control to ensure user access is maintained on a least-privilege basis, as it involves a periodic review and validation of user access rights and privileges by the appropriate authority. User recertification helps to identify and remove any unnecessary, excessive, or obsolete access rights and privileges that may pose a security risk or violate the principle of least privilege. User recertification also helps to ensure that user access rights and privileges are aligned with the current business needs, roles, and responsibilities of the users.

The other options are not the most effective controls to ensure user access is maintained on a least-privilege basis. User authorization is the process of granting or denying access rights and privileges to users based on their identity, role, and credentials, but it does not verify or update the existing access rights and privileges of the users. Change log review is the process of examining and analyzing the records of changes made to the system, configuration, or data, but it does not directly address the user access rights and privileges. Access log monitoring is the process of tracking and auditing the user activities and actions on the system or network, but it does not validate or modify the user access rights and privileges. References = What Is the Principle of Least Privilege and Why is it Important?, Principle of Least Privilege: Definition, Methods & Examples, IT Risk Resources | ISACA

The best indicator of an effective IT security awareness program is the decreased success rate of internal phishing tests. Phishing is a type of social engineering attack that attempts to trick the users into revealing their personal or confidential information, or clicking on malicious links or attachments, by impersonating a legitimate entity or person. Internal phishing tests are simulated phishing attacks that are conducted by the enterprise to test the awareness and behavior of the employees in response to phishing emails. A decreased success rate of internal phishing tests means that fewer employees fall victim to the phishing attempts, and that they are more aware and vigilant of the phishing threats and techniques. A decreased success rate of internal phishing tests also implies that the IT security awareness program has effectively educated and trained the employees on how to recognize and report phishing emails, and how to protect themselves and the enterprise from phishing attacks. A decreased number of reported security incidents, a number of disciplinary actions issued for security violations, and a number of employees that complete security training are not as good indicators of an effective IT security awareness program as a decreased success rate of internal phishing tests, as they do not directly measure the awareness and behavior of the employees in relation to phishing, and may be influenced by other factors such as reporting mechanisms, enforcement policies, and training availability. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 220.

Organizational risk culture is the term describing the values, beliefs, knowledge, attitudes and understanding about risk shared by a group of people with a common purpose. Organizational risk culture influences how the organization identifies, assesses, and manages risks, and how it aligns its risk appetite and tolerance with its objectives and strategies1.

The best indication of a mature organizational risk culture is that risk owners understand and accept accountability for risk, because it means that the organization:

Clearly defines and assigns the roles and responsibilities of the risk owners, who are the individuals or groups who have the authority and ability to manage the risks within their scope or domain

Empowers and supports the risk owners to perform their risk management duties, such as identifying, assessing, responding, monitoring, and reporting the risks

Holds the risk owners accountable for the outcomes and consequences of the risks, and evaluates their performance and compliance with the risk policies, standards, and procedures

Encourages and rewards the risk owners for demonstrating risk awareness and competence, and for contributing to the risk management improvement and learning23

The other options are not the best indications of a mature organizational risk culture, but rather some of the elements or aspects of it. Corporate risk appetite is the amount and type of risk that the organization is willing to accept in order to achieve its objectives. Corporate risk appetite is communicated to staff members to guide their risk decision making and behavior, and to ensure the consistency and alignment of the risk taking and tolerance across the organization. Risk policy is the document that establishes the principles, framework, and process for managing the risks within the organization. Risk policy is published and acknowledged by employees to ensure their awareness and compliance with the risk management expectations and requirements. Management is the group of individuals who have the authority and responsibility to direct and control the organization’s activities and resources. Management encourages the reporting of policy breaches to ensure the transparency and accountability of the risk management performance and outcomes, and to identify and address the risk management issues and gaps4. References =

Risk culture - Institute of Risk Management

Risk Owner - ISACA

Taking control of organizational risk culture | McKinsey

[CRISC Review Manual, 7th Edition]

According to the ISACA CRISC Review Manual, an enterprise risk management (ERM) process is a holistic approach to identifying, analyzing, responding to, and monitoring all types of risk that affect the achievement of the enterprise’s objectives. The ERM process should consider all types of risk, including strategic, operational, financial, compliance, and reputational risks. Among these, strategic risks are the most important, as they have the potential to affect the enterprise’s mission, vision, and goals. Therefore, risk with strategic impact should be included in the ERM process. References = ISACA CRISC Review Manual, 7th Edition, Chapter 1, Section 1.2.1, page 17.

The best way to ensure that access remains appropriate for an organization that practices the principle of least privilege is to review user access rights on a regular basis by obtaining an access control matrix and approval from the user’s manager. An access control matrix is a table that shows the access rights and permissions of each user or role for each resource or function. An access control matrix helps to verify that the users have the minimum level of access required to perform their duties, and to identify any unauthorized or excessive access rights. Approval from the user’s manager helps to confirm that the user’s access rights are consistent with their current role and responsibilities, and to authorize any changes or exceptions as needed. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.2, page 1281

Data usage exceeding individual consent presents the greatest risk to the organization’s reputation, as it violates the privacy and trust of the customers and exposes the organization to legal and regulatory liabilities. Customers have the right to know and control how their personal data is collected, processed, and shared by the organization, and they expect the organization to respect their preferences and comply with the applicable laws and standards. If the organization uses the data for purposes beyond the scope of the consent, or without obtaining the consent in the first place, it may damage its reputation and lose its customers’ loyalty and confidence. Third-party software used for data analytics, revenue generated from data analytics, and use of a data analytics system are not inherently risky to the organization’s reputation, as long as they are transparent, secure, and ethical. References = Most Asked CRISC Exam Questions and Answers - The Knowledge Academy; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 203.

The most important factor to have in place to ensure the effectiveness of risk and security metrics reporting is an organizational reporting process. An organizational reporting process is a set of procedures that defines the roles, responsibilities, frequency, format, and distribution of the risk and security metrics reports. An organizational reporting process helps to ensure that the risk and security metrics are relevant, accurate, consistent, and timely, and that they provide useful information for decision making and performance improvement. An organizational reporting process also helps to align the risk and security metrics reporting with the enterprise’s objectives, strategies, and policies, and to communicate the risk and security status and issues to the appropriate stakeholders. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.3.2, page 2421

When reviewing a report on the performance of control processes, it is most important to verify whether the residual risk objectives have been achieved, as this indicates the extent to which the control processes have reduced the risk to an acceptable level. Residual risk is the risk that remains after the implementation of controls, and it should be aligned with the risk appetite and tolerance of the enterprise. Business process objectives, regulatory standards, and control process design are not the most important factors to verify,as they do not directly measure the effectiveness and efficiency of the control processes in managing the risk. References = CRISC Practice Quiz and Exam Prep; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 209.

Policies and standards are the primary documents that define the organization’s expectations and requirements for information security and risk management. They provide the basis for establishing controls, procedures, roles, and responsibilities. Policies and standards should be updated following a change in legislation requiring notification to individuals impacted by data breaches, to ensure compliance with the new legal obligations and to align with the organization’s risk appetite and tolerance. Updating policies and standards can also help to communicate the changes to the relevant stakeholders and to provide guidance for implementing and monitoring the controls. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, p. 28-29

According to the CRISC Review Manual, the primary purpose of periodically reviewing an organization’s risk profile is to enable risk-based decision making, because it helps to ensure that the risk information is current, relevant, and accurate. The risk profile is a snapshot of the organization’s risk exposure at a given point in time, based on the risk identification, analysis, and evaluation processes. Periodically reviewing the risk profile allows the organization to monitor the changes in the risk environment, the effectiveness of the risk responses, and the impact of the risk events. This enables the organization to make informed decisions about the risk management strategies and priorities. The other options are not the primary purpose of periodically reviewing the risk profile, as they are related to other aspects of the risk management process. Aligning business objectives with risk appetite is the purpose of establishing the risk context, which defines the scope and boundaries of the risk management activities. Designing and implementing risk response action plans is the purpose of the risk response process, which involves selecting and executing the appropriate risk responses. Updating risk responses in the risk register is the outcome of the risk monitoring and reporting process, which involves tracking the risk performance and communicating the risk information to the stakeholders. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.2.4, page 86.

 Cross-site scripting (XSS) and SQL injection are two common types of web application attacks that can compromise the confidentiality, integrity, and availability of data and systems. XSS allows an attacker to inject malicious code into a web page that is viewed by other users, while SQL injection allows an attacker to execute arbitrary commands on a database server by manipulating the input parameters of a web application. Both attacks can result in data theft, unauthorized access, defacement, denial of service, and more.

To mitigate these attacks, the best option is to require the software vendor to remediate the vulnerabilities by applying secure coding practices, such as input validation, output encoding, parameterized queries, and HTML sanitization. These techniques can prevent or limit the impact of XSS and SQL injection by ensuring that user input is not interpreted as code or commands by the web browser or the database server. The software vendor should also provide regular updates and patches to fix any known or newly discovered vulnerabilities.

The other options are not effective or acceptable ways to mitigate these attacks. Monitoring the databases for abnormal activity can help detect and respond to SQL injection attacks, but it does not prevent them from happening or address the root cause of the vulnerability. Approving an exception to allow the software to continue operating can expose the organization to unnecessary risks and liabilities, as well as violate compliance requirements and standards. Accepting the risk and letting the vendor run the software as is can also have serious consequences for the organization, as it implies that the potential impact and likelihood of the attacks are low or acceptable, which may not be the case. References =

IT Risk Resources | ISACA

CRISC Certification | Certified in Risk and Information Systems Control | ISACA

Cross Site Scripting Prevention Cheat Sheet - OWASP

A novel technique to prevent SQL injection and cross-site scripting attacks using Knuth-Morris-Pratt string match algorithm | EURASIP Journal on Information Security | Full Text

Difference Between XSS and SQL Injection - GeeksforGeeks

 Establishing clear accountability for risk is the best way for an organization to enable risk treatment decisions, as it ensures that the risk owners and stakeholders have the authority and responsibility to manage and mitigate the risks that they are assigned to. Establishing clear accountability for risk also facilitates communication and collaboration among the risk owners and stakeholders, and enables them to monitor and report the risk status and performance. Establishing clear accountability for risk also supports the risk governance and culture of the organization, and aligns the risk management process with the organization’s strategy and objectives. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 250. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 250. CRISC Sample Questions 2024, Question 250. CRISC by Isaca Actual Free Exam Q&As, Question 9.

 A cloud access security broker (CASB) solution is the best way to enforce access control for an organization that uses multiple cloud technologies, as it provides a centralized and consistent platform to manage and monitor the access to various cloud services and applications. A CASB solution can help to implement and enforce the enterprise’s access policies and standards, as well as to detect and prevent unauthorized or malicious access attempts. Senior management support of cloud adoption strategies, creation of a cloud access risk management policy, and expansion of security information and event management (SIEM) to cloud services are not the best ways to enforce access control for an organization that uses multiple cloud technologies, as they do not provide the technical capabilities or tools to manage and monitor the access to various cloud services and applications. References = CRISC by Isaca Actual Free Exam Q&As, question 210; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 210.

The most effective method for uniquely identifying the originator of electronic transactions is a digital signature. A digital signature is a cryptographic technique that uses a pair of keys, one public and one private, to authenticate the identity and integrity of the sender and the message. A digital signature is created by applying the sender’s private key to a hash of the message, and is verified by applying the sender’s public key to the signature and comparing it with the hash of the message. A digital signature ensures that the sender cannot deny sending the message (non-repudiation), and that the message has not been altered or tampered with during transmission (data integrity). References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3, page 1301

According to the CRISC Review Manual, the primary objective of providing an aggregated view of IT risk to business management is to enable consistent data on risk to be obtained, because it helps to ensure that the risk information is comparable, reliable, and accurate across the organization. An aggregated view of IT risk is a consolidated and comprehensive representation of the IT risk exposure and impact at the enterprise level, based on the risk identification, analysis, and evaluation processes. Providing an aggregated view of IT risk to business management allows them to understand the overall IT risk profile and performance, and to make informed decisions about the risk management strategies and priorities. The other options are not the primary objective of providing an aggregated view of IT risk, as they are related to other benefits or outcomes of the risk aggregation process. Allowing for proper review of risk tolerance is the objective of establishing the risk context, which defines the scope and boundaries of the risk management activities. Identifying dependencies for reporting risk is the outcome of the risk aggregation process, as it provides a clear and consistent structure and format for the risk communication and reporting. Providing consistent and clear terminology is the objective of developing the risk taxonomy, which is the system of classification and categorization of risks based on common characteristics and attributes. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.1.2, page 69.

 The most important consideration for protecting data assets in a business application system is to ensure that the application controls are aligned with the data classification rules. Data classification rules define the level of sensitivity, confidentiality, and criticality of the data, and the corresponding security requirements and controls. Application controls are the policies, procedures, and technical measures that are implemented at the application level to ensure the security, integrity, and availability of the data. Application controls should be designed and configured to match the data classification rules, so that the data is protected according to its value and risk. For example, if the data is classified as highly confidential, the application controls should enforce strong authentication, encryption, access control, logging, and auditing mechanisms. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 214.