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C_C4H51_2405 Exam Dumps - SAP Certified Associate Questions and Answers

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Questions 4

You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?

Note: There are 2correct answers to this question.

Options:

A.

Make sure an organizational node can only be set up with a replication process from the back end.

B.

Make sure that each organizational unit can have only one function at a time.

C.

Use the Reporting Line function for selection.

D.

Assign an employee to several organizational units.

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Questions 5

You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?

Note: There are 2correct answers to this question.

Options:

A.

Scoping in the Configuration Workbench

B.

Social media channel configuration

C.

Approval process for social media import run

D.

Work distribution

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Questions 6

Which object is mandatory to integrate emails in tickets?

Options:

A.

Service organization

B.

Branding template

C.

Document type

D.

Service level agreement

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Questions 7

Which of the following objects can you assign to an installed base? Note: There are 2correct answers to this question.

Options:

A.

Skills

B.

Measurements

C.

Registered products

D.

Service contracts

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Exam Code: C_C4H51_2405
Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Last Update: Dec 21, 2024
Questions: 80
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