You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?
Note: There are 2correct answers to this question.
You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?
Note: There are 2correct answers to this question.
Which of the following objects can you assign to an installed base? Note: There are 2correct answers to this question.