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220-1102 Exam Dumps - CompTIA A+ Questions and Answers

Question # 4

A laptop that was in the evidence room of a police station is missing. Which of the following is the best reason to refer to chain of custody documentation?

Options:

A.

To determine which party had the machine and when.

B.

To remotely wipe sensitive data from the machine.

C.

To gather the information needed to replace the machine.

D.

To alert the owner that the password needs to be changed.

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Question # 5

Ann, a CEO, has purchased a new consumer-class tablet for personal use, but she is unable to connect it to the company’s wireless network. All the corporate laptops are connecting without issue. She has asked you to assist with getting the device online.

INSTRUCTIONS

Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Options:

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Question # 6

A user is configuring a new SOHO Wi-Fi router for the first time. Which of the following settings should the user change FIRST?

Options:

A.

Encryption

B.

Wi-Fi channel

C.

Default passwords

D.

Service set identifier

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Question # 7

Which of the following Wi-Fi protocols is the MOST secure?

Options:

A.

WPA3

B.

WPA-AES

C.

WEP

D.

WPA-TKIP

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Question # 8

A company installed a new backup and recovery system. Which of the following types of backups should be completed FIRST?

Options:

A.

Full

B.

Non-parity

C.

Differential

D.

Incremental

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Question # 9

A user purchased a netbook that has a web-based, proprietary operating system. Which of the following operating systems is MOST likely installed on the netbook?

Options:

A.

macOS

B.

Linux

C.

Chrome OS

D.

Windows

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Question # 10

Which of the following OS types provides a lightweight option for workstations thai need an easy-to-use browser-based interface?

Options:

A.

FreeBSD

B.

Chrome OS

C.

macOS

D.

Windows

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Question # 11

An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with the user?

Options:

A.

RDP

B.

VNC

C.

SSH

D.

VPN

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Question # 12

An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update A technician determines there are no error messages on the device Which of the following should the technician do NEXT?

Options:

A.

Verify all third-party applications are disabled

B.

Determine if the device has adequate storage available.

C.

Check if the battery is sufficiently charged

D.

Confirm a strong internet connection is available using Wi-Fi or cellular data

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Question # 13

A user enabled a mobile device's screen lock function with pattern unlock. The user is concerned someone could access the mobile device by repeatedly attempting random patterns to unlock the device. Which of the following features BEST addresses the user's concern?

Options:

A.

Remote wipe

B.

Anti-maIware

C.

Device encryption

D.

Failed login restrictions

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Question # 14

A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company's proxy is blocking traffic to the update site. Which of the following should the technician perform?

Options:

A.

Change the DNS address to 1.1.1.1

B.

Update Group Policy

C.

Add the site to the client's exceptions list

D.

Verity the software license is current.

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Question # 15

A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?

Options:

A.

Continue researching the issue

B.

Repeat the iterative processes

C.

Inform the CEO the repair will take a couple of weeks

D.

Escalate the ticket

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Question # 16

A technician is unable to join a Windows 10 laptop to a domain Which of the following is the MOST likely reason?

Options:

A.

The domain's processor compatibility is not met

B.

The laptop has Windows 10 Home installed

C.

The laptop does not have an onboard Ethernet adapter

D.

The Laptop does not have all current Windows updates installed

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Question # 17

A user is unable to log in to the domain with a desktop PC, but a laptop PC is working properly on the same network. A technician logs in lo the desktop PC with a local account but is unable to browse to the secure intranet site to get troubleshooting tools. Which of the following is the MOST likely cause of the issue?

Options:

A.

Time drift

B.

Dual in-line memory module failure

C.

Application crash

D.

Filesystem errors

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Question # 18

When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?

Options:

A.

Have the user provide a callback phone number to be added to the ticket

B.

Assign the ticket to the department's power user

C.

Register the ticket with a unique user identifier

D.

Provide the user with a unique ticket number that can be referenced on subsequent calls.

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Exam Code: 220-1102
Exam Name: CompTIA A+ Certification Core 2 Exam
Last Update: Mar 29, 2025
Questions: 788
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