A remote user's smartphone is performing very slowly. The user notices that the performance improves slightly after rebooting but then reverts back to performing slowly. The user also notices that the phone does not get any faster after connecting to the company's corporate guest network. A technician sees that the phone has a large number of applications installed on it. Which of the following is the most likely cause of the issue?
A technician is hardening a company file server and needs to prevent unauthorized LAN devices from accessing stored files. Which of the following should the technician use?
An organization is updating the monitors on kiosk machines. While performing the upgrade, the organization would like to remove physical input devices. Which of the following utilities in the Control Panel can be used to turn on the on-screen keyboard to replace the physical input devices?
Devices and Printers
When visiting a particular website, a user receives a message stating, "Your connection is not private." Which of the following describes this issue?
Which of the following would typically require the most computing resources from the host computer?
Chrome OS
A technician is modifying the default home page of all the workstations in a company. Which of the following will help to implement this change?
Which of the following is the most likely to use NTFS as the native filesystem?
Which of the following is the most likely reason a filtration system is critical for data centers?
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
A user reports seeing random, seemingly non-malicious advertisement notifications in the Windows 10 Action Center. The notifications indicate the advertisements are coming from a web browser. Which of the following is the best solution for a technician to implement?
A technician is trying to connect to a user's laptop in order to securely install updates. Given the following information about the laptop:
Which of the following should the technician do to connect via RDP?
A technician wants to install Developer Mode on a Windows laptop but is receiving a "failed to install package" message. Which of the following should the technician do first?
A customer calls the help desk asking for instructions on how to modify desktop wallpaper. Which of the following Windows 10 settings should the technician recommend?
A large organization is researching proprietary software with vendor support for a multiuser environment. Which of the following EULA types should be selected?