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220-1102 Exam Dumps - CompTIA A+ Questions and Answers

Question # 19

Which of the following is the MOST cost-effective version of Windows 10 that allows remote access through Remote Desktop?

Options:

A.

Home

B.

Pro for Workstations

C.

Enterprise

D.

Pro

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Question # 20

During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the executive should:

Options:

A.

set AirDrop so that transfers are only accepted from known contacts

B.

completely disable all wireless systems during the flight

C.

discontinue using iMessage and only use secure communication applications

D.

only allow messages and calls from saved contacts

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Question # 21

An executive has contacted you through the help-desk chat support about an issue with a mobile device.

Assist the executive to help resolve the issue.

Which of the following should be done NEXT?

Options:

A.

Educate the user on the solution that was performed.

B.

Tell the user to take time to fix it themselves next time.

C.

Close the ticket out.

D.

Send an email to Telecom to inform them of the Issue and prevent reoccurrence.

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Question # 22

A technician suspects the boot disk of a user's computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?

Options:

A.

Run sfc / scannow on the drive as the administrator.

B.

Run clearnmgr on the drive as the administrator

C.

Run chkdsk on the drive as the administrator.

D.

Run dfrgui on the drive as the administrator.

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Question # 23

A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?

Options:

A.

End user acceptance

B.

Perform risk analysis

C.

Communicate to stakeholders

D.

Sandbox testing

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Question # 24

A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially

infect the network systems. Which of the following is the MOST effective method for dealing with this Issue?

Options:

A.

Adjusting the spam gateway

B.

Updating firmware for the spam appliance

C.

Adjusting AV settings

D.

Providing user training

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Question # 25

A technician has an external SSD. The technician needs to read and write to an external SSD on both Macs and Windows PCs. Which of the following filesystems is supported by both OS types?

Options:

A.

NTFS

B.

APFS

C.

ext4

D.

exFAT

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Question # 26

A user is having issues with document-processing software on a Windows workstation. Other users that log in to the same device do not have the same issue.

Which of the following should a technician do to remediate the issue?

Options:

A.

Roll back the updates.

B.

Increase the page file.

C.

Update the drivers.

D.

Rebuild the profile.

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Question # 27

A technician wants to mitigate unauthorized data access if a computer is lost or stolen. Which of the following features should the technician enable?

Options:

A.

Network share

B.

Group Policy

C.

BitLocker

D.

Static IP

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Question # 28

A new service desk is having a difficult time managing the volume of requests. Which of the following is the BEST solution for the department?

Options:

A.

Implementing a support portal

B.

Creating a ticketing system

C.

Commissioning an automated callback system

D.

Submitting tickets through email

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Question # 29

A technician is tasked with configuring a computer for a visually impaired user. Which of the following utilities should the technician use?

Options:

A.

Device Manager

B.

System

C.

Ease of Access Center

D.

Programs and Features

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Question # 30

A team of support agents will be using their workstations to store credit card data. Which of the following should the IT department enable on the workstations in order to remain compliant with common regulatory controls? (Select TWO).

Options:

A.

Encryption

B.

Antivirus

C.

AutoRun

D.

Guest accounts

E.

Default passwords

F.

Backups

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Question # 31

A user is unable to log in to the network. The network uses 802.1X with EAP-TLS to authenticate on the wired network. The user has been on an extended leave and has not logged in to the computer in several months. Which of the following is causing the login issue?

Options:

A.

Expired certificate

B.

OS update failure

C.

Service not started

D.

Application crash

E.

Profile rebuild needed

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Question # 32

A technician connects an additional monitor to a PC using a USB port. The original HDMI monitor is mounted to the left of the new monitor. When moving the mouse to the right from the original monitor to the new monitor, the mouse stops at the end of the screen on the original monitor. Which

of the following will allow the mouse to correctly move to the new monitor?

Options:

A.

Rearranging the monitor's position in display settings

B.

Swapping the cables for the monitors

C.

Using the Ctrl+AIt+> to correct the display orientation

D.

Updating the display drivers for the video card

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Question # 33

A desktop support technician is tasked with migrating several PCs from Windows 7 Pro to Windows 10 Pro, The technician must ensure files and user preferences are retained, must perform the operation locally, and should migrate one station at a time. Which of the following methods would be MOST efficient?

Options:

A.

Golden image

B.

Remote network install

C.

In-place upgrade

D.

Clean install

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Exam Code: 220-1102
Exam Name: CompTIA A+ Certification Core 2 Exam
Last Update: Apr 26, 2025
Questions: 788
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