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User-Experience-Designer Exam Dumps - Salesforce Designers Questions and Answers

Question # 4

An organization must be digitally accessible to enable social opportunity.

What are three core principles of Web Content Accessibility Guidelines (WCAG)?

Choose 3 answers

Options:

A.

Delightful

B.

Robust

C.

Abundant

D.

Operable

E.

Understandable

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Question # 5

Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.

What are two reasons why CK’s UX Designer would consider using an interactive prototype in this situation?

Choose2 answers.

Options:

A.

To increase the speed of design compared to paper prototyping

B.

To eliminate the need for journey mapping during discovery

C.

To avoid added long-term cost from oversight-driven rework

D.

To enable iterative feedback from the users

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Question # 6

Cloud Kicks has an existing customer Experience Cloud portal that is performing well.

Which has the highest probability of increasing customer engagement?

Options:

A.

Choosing personalized branding

B.

Customizing page layouts

C.

Recognizing peers with badges

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Question # 7

Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.

Which activity should the designer perform?

Options:

A.

Card Sorting

B.

Task Analysis

C.

Prototype testing

D.

Expert Review

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Question # 8

Cloud Kicks' development team is working on the build of a new custom component using VS Code. They often have new CSS classes and properties conflicting with the Salesforce Lightning Design System (SLDS),

What should simplify working with SLDS in Lightning Components?

Options:

A.

Install SLDS creator from AppExchange

B.

Install SLDS Validator extension for VS Code

C.

Install Lightning Design System Plugin for Sketch

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Question # 9

Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction

Options:

A.

Training and support for planning

B.

user interface planning

C.

deboarding planning

D.

voice and tone planning

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Question # 10

A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint.

Which attribute should be used to ensure the icon complies with accessibility requirements?

Options:

A.

href

B.

class

C.

title

D.

for

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Question # 11

What are three benefits of asking the user to think aloud during a user task? Choose 3 answers

Options:

A.

No special equipment needed

B.

Natural process

C.

Unblasedbehavior

D.

Flexibility

E.

Raw stream of thought

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Question # 12

Cloud Kicks wants to use Paths for onboarding its sales representatives.

Which Path feature should be used to add onboarding value?

Options:

A.

Integrated buttons to automate approvals

B.

Actions and recommendations component

C.

A Key fields to complete before next Path stage

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Question # 13

A UX Designer is creating a one-to-many or many-to-one relationship between two objects.

Which kind of relationship should the designer use to link the two objects?

Options:

A.

Master-Detail

B.

Hierarchical

C.

Lookup

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Exam Name: Salesforce Certified User Experience Designer (WI25)
Last Update: Feb 18, 2025
Questions: 210
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