An instructor is a member of an organization that has recently received a great deal of unfavorable publicity about the actions of many of the organization's members at a recent convention. The instructor has just received the first instructional assignment since the publicized events took place. In this situation, which of the following must the instructor do FIRST to gain the respect of the audience?
Which of the following is the MOST effective action for improving participation during a questioning session?
The MOST effective way for a trainer to build rapport with a training audience is to:
A learner asks a question, and the instructor provides an answer. The learner's face immediately shows signs of confusion. Which of the following is the BEST approach the instructor should take?
At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?
A slide presentation is heavy in details for a hands-on, mechanical setup for the launch of a new product. The MOST effective support resource is:
An instructor separates the class into groups. The learners are not working as hard in the groups as they would if they were working individually. Which of the following could the instructor do to create more group interaction? (Select TWO).
An instructor asks an open-ended question to the class. Which of the following BEST describes the skill the instructor is demonstrating?
When a company provides training for their employees, which category on an evaluation will be MOST beneficial to the instructor?
Which of the following can a virtual trainer use to elicit feedback if they host synchronous training sessions?